&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, have the guest experience at the core of their focus daily, and care for the sustainability of our communities and environment. Every single ‘andBeyonder’ makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose ‘andBeyonders’ very carefully. They are the strength and the future of this company.
Duties and Responsibilities
- Fleet Management
- Generators and Infrastructure
- Administration
- Sustainability Reporting
- Workshop Staff
- Health, Safety and Compliance
Fleet Management
- Vehicle & Plant Inspections
- Service Schedule
- Services of Vehicle & Plant
- Ensure maximum turnaround of vehicles in the workshop and minimise downtime.
- Ensure workmanship is of the highest possible standard.
- Complete quality control and testing of vehicles. Drive as many reserve vehicles as possible at least once per month.
- Test-drive every vehicle after servicing or repairs to confirm that work meets the required standard.
- Liaise with Heads of Department on major costs and delays in vehicle repairs.
- Ensure game-drive vehicles are presentable “in the eyes of the guest” at all times.
- Follow up on outsourced work and ensure it meets the required standard.
- Liaise with the Group Fleet Manager on major repairs.
- Update Reserve Management on fleet condition and advise when equipment becomes costly to maintain.
Generators and Infrastructure
- Oversee maintenance and servicing of all standby generators.
- Always ensure generator reliability and readiness.
Administration
Month End
- Complete a physical month-end stock count with the Workshop Storeman.
- Submit stock values and recharges to Finance/Accounts at month end.
Recharges
- Ensure all spares issued from the storeroom are fitted to the relevant vehicles.
- Charge all spares to the vehicles on which they were fitted.
- Submit all recharges and a monthly recharge summary to Finance/Accounts
Spares and Parts
- Order vehicle spares and ensure the company does not overpay for parts.
- Confirm that ordered spares are received.
- Process and submit invoices promptly for payment in the same month in which goods are received.
- Maintain healthy par stock levels.
- Keep the storeroom secure with tight controls and prevent pilferage.
PANStart – &Beyond Finance, Recording and Management System
- Capture invoices for goods received as soon as possible and within the same calendar month as the invoice date.
- Allocate all stock on QuickBooks to the correct vehicle.
- At month end, close and print invoices and file them in the appropriate vehicle files.
- Back up the QuickBooks file to an external hard drive every month.
Vehicle Files
- Create and maintain a file for every vehicle.
- File job cards and invoices monthly in the relevant vehicle file.
Invoice Files
- Create and maintain an invoice file, organised by supplier.
Vehicle Licensing
- Ensure all vehicles are licensed and roadworthy.
- Create and maintain a separate file for vehicle logbooks and licences.
Telephones
- Take responsibility for the workshop telephone and cell phone.
- Ensure personal calls are deducted from company cell phone and landline accounts.
Petty Cash
- Submit a monthly reconciliation of workshop petty cash to Finance/Accounts.
- Ensure petty cash is kept securely in the workshop office.
Workshop Expenses Budget Line
- Take responsibility for the workshop expense budget line.
- Report queries on Management Accounts and ledgers to the Reserve Manager or Financial Controller.
Sustainibility Reporting
- Take ownership of workshop-related sustainability reporting, including fuel usage, generator performance and waste management.
- Maintain accurate records for internal reporting, audits, including Eco Audit, and compliance requirements.
- Identify and implement opportunities to improve operational efficiency and reduce environmental impact within workshop and fleet operations.
- Drive fleet-efficiency initiatives in line with &Beyond sustainability commitments.
- Ensure environmental best practices are followed when handling and disposing of oils, parts and hazardous materials.
Workshop Staff
- Hire and vet all workshop staff.
- Induct new staff and complete all required employment documentation.
- Ensure each employee has a Letter of Employment and completed Provident Fund forms.
- Ensure Medical Aid forms, ID copies, banking details and salary information are submitted to HR/Payroll.
- Complete three-month performance reviews by the due date and submit records to HR.
Staff Development and Motivation
- Ensure workshop staff have the technical knowledge required to repair vehicles and plant and perform their roles efficiently.
- Identify growth opportunities for workshop staff.
- Hold regular team-building activities.
- Complete six-monthly performance reviews and file them with HR.
Control and Discipline
- Control and approve visitors for workshop staff.
- Manage disciplinary matters in line with &Beyond Disciplinary Policy and Procedures.
- Manage workshop staff on a day-to-day basis.
Communication
- Share relevant information through formal weekly meetings or as required.
- Keep the workshop notice board updated with information relevant to staff.
Time Book
- Maintain the Workshop Staff timebook.
Leave
- Manage workshop staff leave cycles and leave records.
- Track sick leave and family responsibility days.
Health, Safety and Compliance
- Ensure full compliance with health and safety standards in the workshop.
- Maintain safe working conditions, including the proper use of PPE and certified equipment.
- Ensure all staff are trained and competent in equipment usage.
- Maintain first-aid readiness and emergency preparedness.
- Uphold company policies and procedures at all times.
Skills Required
- Strong communication skills with guests and fellow staff members.
- A standard of work that exceeds expectations.
- Good organisational ability.
- Lateral thinking and initiative.
- Commitment to World Class Hospitality and Service Standards.
- Professional and courteous conduct.
- Ability to lead people and correct issues when needed.
Knowledge Required
- Hospitality.
- The environment and surrounding communities.
- The country.
- Company knowledge of &Beyond and Wild Impact is advantageous.
- A valid, unendorsed South African driver’s licence and PDP are essential.
Previous Work Experience Required
- At least 3 to 5 years’ management experience in a similarly sized operation.
- Experience and qualifications in all aspects of vehicle mechanics.
- Ability to handle pressure and continue operating effectively.
- Energetic and proactive.
- Good interpersonal skills and ability to work as part of a team.
- Strong attention to detail and initiative.
- Diligence and self-motivation to meet deadlines and remain on top of responsibilities.
- Willingness and ability to share information, teach and inspire others.
This is a permanent live-in position, based at Ngala
Transport to/from leave cycles is the successful candidate’s own responsibility