MICE and SIT Specialist

Location: London

Salary: Up to £40,000

COREcruitment is working with one of the largest private travel companies with offices in over 36 locations worldwide focusing on tours, business travel and corporate! They are expanding the London team and recruiting for a MICE and SIT Specialist.

In this role you will be part of the sales and operation teams in planning, organising, and executing various events and SIT (Special Interest Tours) packages. Help create and maintain a product database for successful biddings. Act as the primary point of contact, providing personalized end-to-end solutions and ensuring smooth operation of events and maintaining high-quality relationships with sales, clients, and suppliers.

Key Responsibilities:

Product Development:

• Help develop and maintain a web-based portal for all services needed to develop successful tours and events.
• Collect and optimize tariffs for non-contracted products.
• Catalogue all products in an accessible, engaging, and informative manner.
• Participate actively in projects related to the development of the segment.

Quotation and Proposal Process:

• Support the sales process by producing appealing and informative offer letters, addressing queries and concerns.
• Execute itinerary and revenue checks.
• Cross-sell and promote various destinations and products offered by the network of offices across Europe.
• Advise sales on suitable products and services based on client requirements.

Operations, Bookings, and Reservations Support:

• Coordinate booking requests with the operations teams for various services.
• Support the booking process when needed.
• Conduct site inspections of hotels, restaurants, and other venues as required.
• Attend VIP/key events to help with coordination and service delivery as needed.

General Admin Tasks:

• Conduct on/offline research as directed by the line manager.
• Organize sprints across divisions and follow up on minutes.
• Provide administrative support and ensure smooth departmental functioning.
• Continuously seek to improve the working environment and personal development.

About You:

• Confident, positive, and enthusiastic with excellent communication skills.
• Able to work independently and collaboratively on projects.
• Focused on revenue, customer satisfaction, and high-quality service delivery.
• Proven background in creating, proposing, and operating MICE and SIT packages is desirable.
• Experience in creating and delivering high-quality event documentation.
• Some marketing knowledge, especially in the use of social media and other marketing tools, is preferable.

Background & Experience:

• Some background in travel, specifically in the MICE and/or SIT industry, is desirable.
• Solid negotiation and influencing skills.
• Proactive self-starter.
• Proficient in English: C1 level preferable, B2 minimum requirement.

If you are keen to discuss the details further, please apply today or send your cv to Sophie@corecruitment.com