Sales Support & Reception Administrator | Wigan, WN6 | Full Time, Permanent | Up to £28,000 DOE | Monday to Friday 8:30am to 5pm 

KPI Recruiting is proud to represent a long-standing client based in the Appley Bridge area, who are seeking a Sales Support & Reception Administrator to join the team on a full-time, permanent basis.

You will be:

• Serving as the first point of contact for customer enquiries, providing prompt and efficient assistance via telephone, email and face to face
• Scheduling and managing repair bookings while coordinating with the Quality Manager, Engineering, and Testing teams
• Using computer systems for stock management, sales order processing, and CRM while maintaining accurate records
• Learning and applying product and service knowledge quickly to improve customer support
• Working both independently and collaboratively with sales and other departments to achieve company goals
• Maintaining flexibility to work occasional Saturday mornings for client appointments

You will have:

• Demonstrating experience in customer service with a proven track record of delivering high-quality support
• Using accounting software and computerised order processing systems (Sage 200 desirable)
• Communicating and engaging effectively with customers and team members through strong interpersonal skills
• Utilising Outlook, Microsoft Word, and Excel proficiently
• Organising and multitasking to manage multiple responsibilities efficiently
• Working independently and collaboratively to contribute to company objectives
• Taking a proactive, customer-focused approach to delivering exceptional service
• Maintaining a courteous and professional telephone manner with clear communication

Benefits include; 23 days holiday plus bank holidays, free onsite parking, yearly bonus scheme, Christmas shutdown, pension scheme, progression opportunities and more…

APPLY NOW! Contact the Commercial Team on 01942 597215 or GemmaP@kpir.co.uk

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted

INDCOM