General Manager – Luxury Retail & Hospitality
Central London
£65,000 - £70,000 + bonus

We are looking for a polished, hands-on General Manager to lead a prestigious, heritage-inspired luxury retail and hospitality operation in London. This role combines boutique retail, a restaurant, and exclusive events, offering the chance to drive revenue, shape the customer experience, and grow the business in the UK.

The Role:
•   Lead the London operation across retail and hospitality experiences, ensuring exceptional service and premium presentation.
•   Manage a team of c.25, overseeing recruitment, training, and development – this will be split over 2 sites
•   Own financial performance, driving retail and hospitality revenue, managing budgets, and monitoring KPIs.
•   Develop and expand the hospitality arm: host events, build partnerships, and create unique experiences.
•   Work closely with international leadership to maintain brand integrity and operational alignment.
•   Introduce structure and process to UK operations while respecting the brand’s heritage and style.

Who You Are:
•   Experienced in luxury retail and high-end hospitality, with a strong commercial mindset and revenue focus.
•   Polished, professional, and confident, able to represent the business to VIPs, clients, and partners.
•   Proven leadership experience managing and developing high-performing teams.
•   Commercially astute, with experience managing P&L, budgets, and operational KPIs.
•   Passionate about premium customer experiences and creating memorable moments.
•   Experience in food & beverage alongside retail is highly desirable.
•   Alignment with sustainability and ethical practices is essential.
•   Multisite experience is essential.

Sounds like you or someone you know? Kate@corecruitment.com