Reservations and Reception Agent

Our client is an iconic, independent restaurant and event venue group, renowned for delivering exceptional dining experiences across two highly successful locations. Well-established in London, the group has ambitious plans to expand its portfolio in the coming years. This is an excellent opportunity for a talented Reservations and Reception Agent to join a stable, distinctive, and forward-thinking operation.

Reservations and Reception Agent Benefits:

• A competitive salary based on £16.21 per hour
• 5 minute walk from Victoria station
• 45 hours per week, includes weekends and evenings
• 50% discount on restaurant dining
• Refer a friend cash incentive scheme
• Internal training and career development
• Generous pension schemes
• Free meals on duty
• Childcare schemes
• Opportunities for further training – such as WSET & Food and drinks Certificates

Reservations and Reception Agent Expectations:

• Experience within award-winning restaurants or high-profile event companies is highly desirable.
• Familiarity with reservation systems such as OpenTable, Quadranet, or Collins is a strong advantage.
• We are looking for a Reservations and Reception Agent with excellent written and spoken English, and a proven ability to build strong relationships with guests and colleagues.
• The ideal candidate thrives under pressure and is comfortable working across both head office reservations and a fast-paced restaurant front desk environment