BODYSHOP ADVISOR AND ESTIMATOR

Location: Maidstone
Salary: OTE up to £42,000 (uncapped) | Basic £32,000 - £36,000 DOE
Job Type: Full-Time, Permanent
Hours: 42 hours per week - Monday to Thursday 8:00am - 5:00pm, Friday 8:00am - 4:30pm

Looking for a role where your automotive experience, customer service skills and estimating knowledge can be properly recognised? This permanent Bodyshop Advisor and Estimator position offers an uncapped earning potential of up to £42,000, alongside structured development and the opportunity to build a long-term career within a busy automotive environment.

With consistent Monday to Friday working hours and an early finish on Fridays, this is an opportunity to achieve a strong work-life balance while working as part of an established aftersales and bodyshop team.

WHAT'S IN IT FOR YOU?
·Basic salary of £32,000 - £36,000 depending on experience
·Uncapped OTE up to £42,000
·Monday to Friday working pattern
·Ongoing training and development
·Opportunity to develop your automotive knowledge and experience
·Long-term career progression within the industry

THE ROLE
This is a varied customer-facing position combining Bodyshop Advisor, Service Advisor and Estimator responsibilities. You will be responsible for managing customers throughout the repair process while supporting estimating, insurance claims and the day-to-day coordination of Bodyshop repairs.

Key responsibilities include:
·Managing customer bookings, enquiries and repair appointments from initial contact through to vehicle handover.
·Carrying out vehicle inspections and preparing accurate Bodyshop repair estimates.
·Managing insurance claims and liaising with insurers, engineers and customers regarding repair authorisations.
·Providing regular repair updates while ensuring customer expectations are effectively managed.
·Coordinating vehicle assessments and working closely with technicians and Bodyshop colleagues to maintain an efficient workflow.
·Monitoring repair progress and supporting the achievement of productivity and quality standards.
·Sourcing and ordering non-franchise parts while liaising with suppliers regarding pricing and availability.
·Maintaining accurate repair records, estimates and customer documentation.

ABOUT YOU
·Previous experience as a Bodyshop Advisor, Bodyshop Estimator, Service Advisor, Vehicle Damage Assessor or similar automotive position.
·Strong knowledge of Bodyshop repair processes and vehicle estimating.
·Experience dealing with insurance claims and repair authorisations is highly desirable.
·Excellent customer service, communication and relationship-building skills.
·Strong administration and organisational ability with excellent attention to detail.
·Comfortable managing multiple tasks within a busy Bodyshop environment.
·A professional, positive and team-focused approach.

APPLY TODAY
If you're an experienced Bodyshop Advisor / Estimator / Service Advisor / Vehicle Damage Assessor looking for a permanent opportunity offering uncapped earning potential, Monday-to-Friday hours and genuine scope to develop your career, this could be the next step for you.

Apply now for immediate consideration.  Contact Chris at AutoSkills UK and quote job number 54543.