Group Revenue Manager, London, 55-60k

A well-established, hospitality group operating a distinctive collection of city-centre hotels. With a portfolio of five properties ranging from boutique to large-scale, the group is currently undergoing a period of significant systems transformation and commercial growth.

We are seeking a data-driven Group Revenue Manager to take ownership of revenue strategy across their five Central London properties. Unlike traditional revenue roles, this position has a heavy emphasis on systems integration, automation, and data integrity. You will be responsible for optimising, implementing, and managing the technology stack (PMS, CRS, RMS, Channel Manager) to drive RevPAR, reduce manual intervention, and provide actionable commercial intelligence to the board.

Please note the role is based between the properties, 5 days p/week.

Key Responsibilities

• Lead the ongoing optimisation and integration of all revenue systems across 5 properties.
• Act as the internal super-user for Property Management Systems (PMS), Channel Managers, and Revenue Management Systems (RMS).
• Identify manual processes and implement automation to reduce errors and improve forecasting efficiency.
• Ensure data integrity across all platforms (rates, inventory, restrictions) to enable accurate business intelligence (BI/MI).
• Manage relationships with technology vendors and lead any future systems upgrades or migrations.
• Develop and execute daily, weekly, and monthly pricing and inventory strategies for all 5 hotels.
• Monitor competitor pricing and market demand to maximise RevPAR and market share.
• Manage all distribution channels (Direct, GDS, OTA, Corporate) ensuring parity and cost-efficiency.
• Produce weekly and monthly forecasting reports, including budget vs. actual variance analysis.
• Present actionable insights to General Managers and the CFO regarding booking pace and market trends.
• Work closely with General Managers at each property (all within 5-10 mins walk) to align on strategy.
• Partner with Sales & Marketing to evaluate the ROI of promotions and packages.

Essential:

• Minimum 3-5 years experience in Revenue Management within a multi-property (cluster) hotel environment.
• Advanced systems proficiency: Must be highly proficient with PMS, CRS, Channel Managers, and RMS (e.g., Duetto, IDeaS, or similar). Experience with Opera or similar enterprise PMS is highly desirable.
• Strong Excel skills (pivot tables, formulas, data manipulation).
• Proven ability to troubleshoot system discrepancies and train non-technical GMs.
• Based in or able to commute to Central London.
• Experience implementing a new RMS or PMS migration.
• Familiarity with BI tools (PowerBI, Tableau) or hotel-specific reporting tools.