Service Manager – Independent Living

Are you a passionate Service Manger looking for your next role? 4Recruitment Services are currently recruiting for a Service Manager to work in a independent living service in Middleton.

Pay Rates: £18.42 - £21.95

Information the Role: Successful candidates will be offered 37.5 Hours a week. Monday to Friday for a minimum of 3 months.

What you will be doing:

• Line manage a team and create a safe environment where colleagues can talk openly and honestly.
• Work together to set expectations and performance targets.
• Hold regular ‘one-to-one’ sessions to reflect on achievements, performance and support individual personal wellbeing.
• Facilitate regular team meetings to update and empower your team to share ideas and best practice.
• Embrace reflective practice techniques so that the team can learn from their experiences.
• Recognise, praise and acknowledge the achievements of your colleagues and team.
  • Manage the service as per CQC and contractual requirements, including reviewing contract performance annually, to ensure excellent outcomes are delivered for customers.
  • Promote and implement care policies and procedures to ensure your team are effective and always delivering a safe service.
  • Advise all relevant stakeholders of any changes to policies and procedures.
  • Monitor spend by accessing the finance system and report any budget variances to the budget holder.
• Resource, plan and deliver a colleague rota that ensures all shifts are covered effectively. 
• Devise, plan and deliver comprehensive induction and continuous development plans for your team.
• Be responsible for cash handling, ordering goods, administration of monthly timesheets and raising and approving invoices, ensuring accurate record keeping.
• Ensure compliance with Health & Safety legislation and other regulatory obligations, assessing and reporting risks and putting in control measures.

Specialist knowledge skills and experience

• Experience of working within a CQC registered supported living or extra care services environment.
• Experience of leading a team, working in challenging environments with the ability to plan and prioritize tasks to achieve results.
• Be a resilient team player with a caring, empathic, supportive and flexible can-do attitude.
• Ability to listen and communicate clearly, encourage feedback and reflection, empower, motivate and deliver improvements.
• Experience of reviewing, monitoring and evaluating outcomes in the delivery of a CQC registered service.
• Competent IT skills,
• Experience producing reports, statutory submissions and other communications and analyzing key outcomes data to understand and drive service improvements.

Desirable skills:

• Health & Social Care qualification or accredited equivalent and evidence of continuing professional development.
• Financial experience or previous budgetary responsibility.
• Previous experience of managing contracts, achieving KPIs, managing compliance.

What we offer:

• 24 hour one on one specialist consultant based within your geographical area
• 4Recruitment Services Employee Benefits Programme
• Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact out Team on 02085 3149137 or email miaj@4recruitmentservices.com