HGV Technician, Hatfield, £17 - £20 per hour + Overtime

Day Shift 06:00 - 18.00 4 on 4 off

or

Night Shift 18:00 – 06:00 4 on 4 off

Due to growth and workload, Clemence Rogers are currently working in partnership with our client in the recruitment of an experienced HGV Technician to join an established multi-site commercial vehicle maintenance and fleet management company based in Hatfield.

Reporting to the VMU Manager your key responsibilities would be;

• Ensure quality diagnostics and repairs according to repair order

• Attend needed trainings and obtain certifications in order to maintain and develop skills according to product portfolio

• Provide high quality service and repair

• Rectification ratio – Zero (Right first Time)

• Work closely with the VMU manager to optimise the planning for technicians in the workshop

• Communicate to the VMU manager the amount of parts and labour needed for additional repairs

• Ensure all work is quality assured and in accordance with standards and literature

• Record and report time spent on repair and maintenance

• Maintain working capacity of machines and tools

• Assure clean and safe workshop at all times (Health & Safety)

• Carry out other responsibilities given by the Line Manager

Preferred experience and knowledge;

• Customer Focused

• Goal and Achievement Oriented

• Team Worker/Player

• Technical knowledge to be able to convert symptoms to concrete actions

• Communication to be able to provide factual information to both the customer and

• Service mind-set to exceed the customer’s expectations

• Recognises the need for actions and seeks guidance/approval. Possession of an appropriate valid truck driver's license (if required)

• Product knowledge, Knowledge about the vehicles and equipment, keeping ahead of knowledge and information to ensure quality is always maintained

• Flexibility - Adapt behaviour and provide creative solutions

• Planning & organising as required to fulfil your duties

• Business and commercial awareness General understanding of the value chain in any business.

• Understanding of quality control

Qualifications and technical skills;

• City & Guilds qualified/certified or equivalent

• To be punctual respecting all operational hours and duties

• To have capability in managing the full range of responsibilities with high quality

• LGV Licence preferably CE Category