Assistant Chief Engineer Manager (Caribbean Experience Required)

Location: Providenciales, Turks & Caicos
Department: Maintenance
Reports To: Maintenance Manager

We are seeking an experienced and hands-on Assistant Chief Maintenance Manager to support the daily engineering and maintenance operations of a busy beachfront resort in Turks & Caicos. This is the number two role within the department, working closely with the Chief Engineer to oversee a maintenance team.

The successful candidate will be a strong leader with a practical, hands-on approach, capable of driving team performance while maintaining high operational and guest service standards across the resort.

Key Responsibilities

Leadership & Team Management

• Lead, supervise, and motivate a maintenance team of approximately 20 staff
• Assist with scheduling, task allocation, and departmental workflow management
• Conduct team briefings and support ongoing staff development and training
• Foster a positive and productive team environment focused on efficiency and guest satisfaction
• Provide hands-on support and assist with repairs when required

Maintenance Operations

• Oversee preventative maintenance programs across guest rooms, public areas, utilities, and back-of-house facilities
• Supervise maintenance and repair of HVAC, plumbing, electrical, pool, pumps, generators, and mechanical systems
• Conduct regular inspections and ensure timely resolution of maintenance issues
• Ensure plant rooms, workshops, and operational areas remain clean, safe, and organized
• Support emergency maintenance responses and operational troubleshooting when required

Administration & Systems

• Manage maintenance work orders, reporting, and departmental documentation
• Assist with budget control, expense monitoring, and inventory management
• Maintain maintenance records, procedures, SOPs, and operational checklists
• Utilize systems such as HOTSOS, OPERA, Microsoft Office, and workforce management platforms
• Support capital planning and preventative maintenance scheduling

Health, Safety & Compliance

• Ensure compliance with all health, safety, and environmental standards
• Promote safe work practices and lead by example within the department
• Assist in emergency preparedness and response planning
• Coordinate with contractors and vendors to ensure work meets resort standards and compliance requirements

Guest Service

• Respond professionally and efficiently to guest maintenance requests
• Maintain resort standards by ensuring facilities are operating safely and efficiently
• Support a service-focused culture throughout the maintenance department

Qualifications & Experience

• Minimum 5 years’ experience in maintenance or engineering operations, preferably within hospitality or resort environments
• Strong hands-on knowledge of plumbing, HVAC, electrical, pumps, generators, pools, and utility systems
• Proven leadership experience managing maintenance teams
• Strong administrative and organizational skills
• Experience with preventative maintenance systems and operational reporting
• Proficiency in Microsoft Office and maintenance management systems
• Hospitality or Caribbean resort experience required

Compensation & Benefits

• Approximate salary of USD $46,000 per annum
• Housing provided
• Service charge estimated at approximately USD $15,000 annually
• Discretionary annual bonus
• Opportunity to work within a dynamic luxury resort environment
• Professional growth and development opportunities

Ideal Candidate

We are looking for a motivated and dependable maintenance professional who thrives in a fast-paced hospitality environment. The ideal candidate is highly organized, technically skilled, team-oriented, and willing to lead from the front with a hands-on management style.

To apply, please submit your CV along with a summary of your relevant maintenance and hospitality experience.