Part-Time Customer Care Assistant

Hours: 8:00 AM – 1:00 PM (Part-Time)

Job Overview:

We are looking for a friendly and reliable Part-Time Customer Care Assistant to join our team. The role involves answering incoming phone calls, logging new jobs into the system, and keeping customers updated on the progress of their requests.

Key Responsibilities:

• Answer incoming customer calls in a professional and helpful manner
• Log new jobs accurately into the system
• Provide updates to customers regarding their jobs or enquiries
• Maintain clear and organised records of customer interactions
• Deliver excellent customer service at all times

Requirements:

• Good communication and telephone skills
• Basic computer skills
• Strong organisational skills and attention to detail
• Friendly and professional attitude

Working Hours:

Monday to Friday, 8:00 AM – 1:00 PM