4Recruitment Services Ltd
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ER Specialist (Contract)

Yesterday by 4Recruitment Services Ltd

Job Location:
United Kingdom -England -West Midlands -West Midlands -Birmingham
Salary:
£21 - £23/hour

ER Specialist

Rate: £21.00 – £24.00 per hour PAYE

Duration: 3 months

Location: Birmingham (London or Salford considered with travel to Birmingham)

Hybrid: 5 days onsite for first 2 weeks, then 1–2 days per week

Hours: Monday–Friday, 9am–5pm (35 hours)

Role Purpose

  • Deliver specialist Employee Relations advice and process support across the workforce within a shared services environment. Provide clear guidance to managers using policy, process and data, managing cases through the ER case management system.

Key Responsibilities

  • Advise on ER cases including grievance, disciplinary, absence, probation and performance
  • Manage high-volume caseloads (40–50 cases), including backlog clearance
  • Resolve complex and escalated ER issues in line with SLAs
  • Use and maintain ER systems in line with data protection requirements
  • Analyse ER data to provide insight, recommendations and service improvements
  • Support ongoing ER activity and projects across the service centre

Essential Experience

  • Strong ER advisory experience across core ER case types
  • Confident user of ER case management systems
  • Proven ability to work in a fast-paced, high-volume environment
  • Apply now for this immediate ER contract opportunity.

To find out more information please contact Lily at Lilye@4recruitmentservices.com

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

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