We are seeking an experienced and confident Assistant Reception Manager to join a team at the prestigious private members’ club in London. In this guest-facing leadership role, you will work closely with the Reception Manager to ensure seamless service and an exceptional experience for every member and guest. You will support with day-to-day responsibilities while stepping up to lead the team and oversee operations when required.

About you:

• Proven experience in a reception or guest services leadership role, ideally within luxury hospitality or members’ clubs.
• Strong people skills with a natural ability to lead, motivate, and inspire a team.
• Highly organised with excellent attention to detail.
• Comfortable working late nights and flexible hours.
• A genuine passion for delivering exceptional service.

Key responsibilities:

• Overseeing the members’ journey from initial enquiry through to departure.
• Supporting reservations, seating arrangements, and service flow.
• Assisting the Reception Manager with the leadership, training, and motivation of the front-of-house team.
• Ensuring the highest standards of professionalism and hospitality at all times.
• Maintaining smooth communication between reception, service, and other departments.

Please apply today or send your CV to Kate B OR call 0207 790 2666