Field Service Engineer – CNC & Laser Machinery | Sowerby Bridge, Halifax, West Yorkshire | Full Time | 37.5-hour working week, Monday to Thursday 7:30 am - 4:15 pm and Friday 7:30 am - 12:00 pm | £50,000 - £55,000 per annum

With over 70 years of experience, our client has been supplying manufacturing systems to education, design and industrial customers worldwide. Their experience and knowledge help support the innovators and engineers of the future, as well as the manufacturers of today.

The Role

Due to continued growth, our client is seeking an experienced multi-skilled Field Service Engineer to install, commission, provide training on, and service and repair a range of Laser Cutters, Laser Engravers and CNC machine tools at customer sites throughout the UK.

This is a predominantly field-based role, using a company-provided van to deliver and install new equipment, as well as service existing customer machines across the UK mainland.

Key Responsibilities

• Install, commission, provide training on, service and repair Laser Cutters, Laser Engravers and CNC machine tools
• Deliver and install new equipment at customer sites
• Service existing customer machines across the UK mainland
• Carry out electrical and mechanical fault finding to component level
• Carry out wiring and electrical testing, including using a multimeter
• Diagnose and repair machinery faults
• Provide excellent customer support and training
• Communicate confidently with customers and provide product training when required
• Work independently while managing your own field-based workload

Requirements

Essential

• Strong experience in CNC, laser or machine tool field installation, servicing, fault finding and repairs
• Laser Cutter/Engraver experience is ideal, but strong CNC/Machine Tool Field Service Engineers with transferable electrical and mechanical experience will also be considered
• Strong electrical and mechanical fault-finding skills to component level
• Practical experience with wiring and using a multimeter
• A recognised electrical and/or mechanical qualification is ideal, but candidates who are qualified by experience will also be considered
• Strong installation and commissioning experience
• Ability to work independently and as part of a team
• Excellent customer-facing communication skills
• Comfortable communicating with and training customers
• Hard-working, dependable and proactive approach
• Ability to use initiative and think on your feet
• Positive ‘can-do’ attitude with a focus on delivering an excellent customer experience
• Live within commuting distance of Halifax
• Good computer skills

Desirable

• Previous experience installing and commissioning machinery
• Experience working with laser cutting and engraving equipment, particularly metal cutting and CO2 non-metal applications
• Experience servicing CNC machine tools
• Previous experience delivering customer training
• Willingness and ability to travel internationally when opportunities arise, although this is very occasional

What’s In It For You

• Competitive salary of £50,000 - £55,000 per annum, negotiable depending on experience and skills
• Early Friday finish at 12:00 pm
• Extensive product-specific training provided
• Company-provided laptop and smartphone
• Company van available for work, commuting and personal use
• Company fuel card provided
• On average, around 3 nights per week away from home
• Premier Inn card provided to arrange accommodation and help limit expenses
• Weekly payment of any additional expenses incurred while working away
• Meal/subsistence allowance when working away
• No regular weekend or out-of-hours working; occasional late finishes are balanced with earlier finishes where possible
• Opportunity to work with a diverse range of machinery and clients across the UK
• Very occasional opportunities for international travel and customer projects
• Employee profit share scheme, subject to company profitability; employees have received around £1,250 - £2,000 before tax on average in recent years
• Company transitioning to an Employee Ownership Trust, with profit share expected to become tax-free up to £3,400 in approximately 2-3 years
• Auto-enrolment pension scheme
• 25 days’ holiday plus bank holidays

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!