Facilities Manager

Iconic Hospitality Vendor | London

This is a highly visible, hands-on role, ideal for an FM professional who thrives in complex environments and enjoys working closely with people, contractors, and senior stakeholders.

The Role

You will be responsible for delivering safe, compliant, and cost-effective facilities management services across a landmark hospitality estate, ensuring exceptional standards for occupiers, traders, and visitors.

Key responsibilities include:

• Managing day-to-day FM operations across M&E, fabric, and building services
• Overseeing PPM schedules and reactive maintenance to minimise disruption
• Monitoring performance of critical systems including HVAC, fire, water hygiene, lifts, and life safety
• Ensuring full statutory compliance across H&S, fire safety, and building regulations
• Managing and coordinating external contractors and suppliers
• Supporting budgets, expenditure tracking, and service charge reporting
• Working closely with operations and senior leadership on site priorities
• Engaging with occupiers and stakeholders to resolve FM-related issues

What We’re Looking For

Essential:

• Proven facilities management experience within large, mixed-use or multi-occupancy environments
• Strong technical knowledge of M&E systems and statutory compliance
• Solid understanding of UK health & safety legislation
• Experience managing contractors and service providers
• Confident communicator, comfortable engaging with senior stakeholders
• Financial awareness with experience supporting budgets and cost control

Desirable:

• IWFM Level 4 or equivalent
• IOSH Managing Safely or NEBOSH Certificate
• Experience working in high-footfall, hospitality, leisure, or historic environments
• Working knowledge of the Building Safety Act