Job Title

Technician – Climate Digital Solutions

Job Purpose

To support the installation, maintenance, and optimisation of digital climate control systems, including HVAC and smart building technologies. The role focuses on ensuring systems operate efficiently, reliably, and in line with performance and sustainability targets through the use of digital tools and connected solutions.

Key Activities & Accountabilities

• Install, commission, and maintain climate control and HVAC systems with digital interfaces
• Monitor system performance using remote platforms and diagnostic tools
• Troubleshoot and resolve faults across mechanical and digital components
• Support integration of smart technologies and IoT-enabled devices
• Conduct planned preventative maintenance (PPM) and reactive works
• Ensure compliance with health & safety and regulatory standards
• Maintain accurate service records, reports, and documentation
• Liaise with internal teams and external stakeholders to ensure service delivery
• Identify opportunities to improve system efficiency and energy performance

Key Interfaces

• Internal engineering and technical teams
• Facilities management teams
• External contractors and service providers
• Clients/end-users (site-based)
• Technical support and product specialists

Specialist Knowledge

• Electrical – Working knowledge of basic machinery control circuits and components, voltage and current measurement
• Practical and theory aspects of the in-service inspection & testing of electrical equipment.
• 3 Phase and single-phase electrical motors. (Knowledge of fuse sizing, Relays, Contactors & overload devices).
• Electrical NVQ level 3 Electrical Installation
• Electrical fault finding and diagnostic skills 415v & 110v
• Electrical / Mechanical
• HNC Mechatronics desirable
• HVAC knowledge desirable
• Holder of current forklift licence

Skills & Abilities

• Strong fault-finding and problem-solving skills
• Ability to interpret technical drawings and system data
• Competent in using digital tools and diagnostic software
• Good communication and customer service skills
• Ability to work independently and as part of a team
• Time management and organisational skills

Competencies

• Attention to detail
• Accountability and reliability
• Adaptability to new technologies
• Proactive approach to maintenance and issue resolution
• Commitment to continuous improvement
• Health & safety awareness

Education & Experience

• Relevant technical qualification (e.g. HVAC, mechanical, electrical, or building services)
• Experience in HVAC or climate control systems (preferred)
• Familiarity with digital or smart building technologies is advantageous
• Relevant certifications (e.g. F-Gas, electrical qualifications) may be required

How Is Performance Measured

• System uptime and reliability
• Response and resolution times for faults
• Completion of planned maintenance tasks
• Compliance with safety and regulatory standards
• Customer satisfaction and feedback
• Accuracy and completeness of documentation

Role Reports To

Engineering Supervisor / Technical Manager