Junior Account Manager

Permanent | Full Time | Crewe

Are you an excellent communicator who enjoys building relationships, solving problems and delivering great customer experiences? Do you have a good understanding of AI tools and know how to write effective prompts to get the best results?

Our client is looking for a motivated and ambitious Junior Account Manager to join their growing business in Crewe. This is an exciting opportunity for someone who is looking to develop their career in account management while bringing a strong understanding of AI tools and modern technology to the role.

What You'll Be Doing

• Supporting the Account Management team with the day-to-day management of client accounts.
• Building and maintaining strong relationships with clients, ensuring they receive a high level of service and support.
• Acting as a key point of contact for customer queries, providing timely responses and resolving issues where possible.
• Preparing client reports, presentations and account updates using relevant business information.
• Using AI tools to support research, improve efficiency and assist with creating accurate, high-quality content and documentation.
• Writing effective prompts for AI platforms to generate relevant insights, ideas and solutions that support daily tasks.
• Reviewing and refining AI-generated outputs to ensure information is accurate, professional and aligned with business requirements.
• Coordinating client projects and internal activities to ensure deadlines are met and expectations are managed.
• Maintaining accurate client records and updating CRM systems.
• Identifying opportunities to improve processes, enhance customer experience and support account growth.
• Assisting with meetings, presentations and wider business initiatives.
• Continuously developing your account management knowledge, commercial awareness and understanding of emerging AI tools.

What We're Looking For

• Excellent written and verbal communication skills.
• Strong interpersonal skills with the confidence to build and maintain professional client relationships.
• Good organisational skills with the ability to manage multiple priorities.
• A proactive, problem-solving mindset with excellent attention to detail.
• A genuine interest in AI and confidence using tools such as ChatGPT, Claude, Gemini or Microsoft Copilot.
• Experience creating effective prompts and using AI tools to research, generate ideas, summarise information and improve productivity.

What's on Offer?

• Excellent opportunity to develop a career in account management.
• Supportive and collaborative working environment.
• Ongoing training and professional development.
• The opportunity to work with a growing business where your ideas, skills and contribution are valued.

Apply today or send your CV directly to EllieC@kpir.co.uk.

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