Assistant Store Manager

Multiple locations available across the UK

Join Our Team

Are you a passionate retail leader who loves delivering great customer experiences and bringing out the best in your team? We're looking for an enthusiastic Assistant Store Manager to support the Store Manager in leading a successful, customer-focused store.

This is a hands-on leadership role where you'll help drive sales, develop your team, and ensure the store operates smoothly every day. If you're motivated by achieving results, coaching others, and creating a positive shopping environment, we'd love to hear from you.

What You'll Be Doing

Leadership & Team Development

• Support the Store Manager in leading, motivating, and developing a high-performing team.

• Create a positive, inclusive working environment where colleagues feel supported and valued.

• Coach and develop team members through regular feedback and on-the-job training.

• Communicate clearly to keep the team informed, engaged, and focused on shared goals.

• Build product knowledge and confidence across the team to deliver exceptional customer service.

Store Operations

• Help oversee the day-to-day running of the store, ensuring high operational standards.

• Maintain excellent visual merchandising, presentation, and housekeeping throughout the store.

• Ensure health and safety standards are met, creating a safe environment for both customers and colleagues.

• Support recruitment, onboarding, and retention of talented team members.

Sales & Performance

• Assist in delivering sales targets and driving overall store performance.

• Monitor key performance indicators (KPIs) and identify opportunities for improvement.

• Manage stock availability, replenishment, and deliveries to maximise sales.

• Support stock accuracy and implement effective loss prevention practices.

Customer Experience

• Lead by example, delivering outstanding service and creating memorable customer experiences.

• Resolve customer queries professionally and efficiently.

• Build strong relationships with customers and help create a welcoming shopping environment.

• Support local initiatives that strengthen the store's connection with the community.

About You

We're looking for someone who is:

• Experienced in a retail supervisory or management role.

• Passionate about delivering excellent customer service.

• A confident leader who enjoys developing and motivating others.

• Results-focused, with the ability to achieve sales and performance targets.

• Organised, proactive, and able to prioritise in a fast-paced retail environment.

• A strong communicator with excellent problem-solving skills.

• Positive, approachable, and committed to creating a great team culture.

What We Offer

• Competitive salary.

• Monthly performance bonus.

• Generous staff discount.

• Uniform allowance.

• 28 days holiday, including bank holidays.

• One weekend off each month.

• Company pension scheme.

• Employee Assistance Programme.

• Employee referral bonus.

• Long service recognition.

• Ongoing training and career development opportunities within a growing retail business.

• A supportive, collaborative working environment where you can develop your career.

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