Role Overview

We are seeking talented finance professionals with proven hotel industry experience to join our growing finance team. Whether you specialise in Accounts Payable, Accounts Receivable, or are ready to step into a supervisory role, we have opportunities available across the AP/AR function.

This is a fully office-based role (5 days per week), requiring candidates who thrive in a collaborative environment and understand the fast-paced, multi-property nature of hospitality finance. You will play a key role in ensuring the financial integrity of our operations, working closely with hotel general managers, operational teams, and external partners.

Key Responsibilities (by role level)

Accounts Payable Assistant – Focus

• Process high-volume invoices with proper coding, approval workflows, and 3-way matching (POs, GRNs, invoices) specific to hotel operations.
• Reconcile supplier statements, resolve discrepancies with department heads (e.g., F&B, Housekeeping, Maintenance), and prepare weekly payment runs.
• Assist with month-end closing activities, including accruals, prepayments, and AP sub-ledger reconciliation.
• Maintain vendor master data and ensure compliance with VAT/tax requirements.

Accounts Receivable Assistant – Focus

• Generate and issue accurate invoices for corporate accounts, travel agents, group bookings, and other direct billing partners.
• Process daily cash receipts, credit card payments, and bank deposits; perform active collections on overdue accounts to reduce aged debt.
• Reconcile complex corporate and travel agent accounts, investigating short payments, commission deductions, and rate discrepancies.
• Prepare weekly aging reports and collaborate with front office and sales teams to verify billing instructions and credit limits.

Accounts Receivable Supervisor – Focus

• Supervise day-to-day AR operations, including billing, cash application, and credit control across multiple hotel properties.
• Manage credit control processes, setting credit limits, assessing risk, and presenting monthly AR reporting packs to senior management (aging, DSO, cash flow forecasts).
• Implement and enforce credit policies, train and mentor junior team members, and act as the primary escalation point for complex client disputes.
• Lead process improvement initiatives to streamline billing and collection cycles.

Key Requirements (Essential for All Candidates)

• Essential: Proven experience in an Accounts Payable and/or Accounts Receivable role within the hotel industry.
• Strong understanding of hotel operations, including familiarity with departmental cost centres (F&B, Housekeeping, etc.) for AP roles, or revenue streams (transient, group, corporate, travel agents) for AR roles.
• Experience with hotel PMS systems (e.g., Opera, Cloudbeds, Micros, or similar) and their integration with accounting platforms.
• Proficiency in accounting software (e.g., NetSuite) and advanced Excel skills (VLOOKUPs, pivot tables).
• High attention to detail, strong organisational skills, and the ability to manage high-volume transactions under tight deadlines.
• Excellent communication and stakeholder management skills, with the ability to liaise effectively between finance teams and hotel operational staff.
• Commitment to working in the office 5 days per week.

Additional Requirements for Supervisor Level Candidates

• Minimum 3–5 years of AR/Credit Control experience within hospitality, with at least 1–2 years in a supervisory or team lead capacity.
• Proven ability to manage, mentor, and develop a team in a multi-property environment.
• Strong analytical and reporting capabilities, with experience presenting to senior management.