Sales Representative (Front Desk) | Wigan, WN6 | Full Time, Permanent
Up to £28,000
Monday to Friday 8:30am to 5pm 

KPI Recruiting is proud to represent a long-standing client based in the Appley Bridge area, who are seeking a Sales Representative (Front Desk) to join their team.

You will be:

• Serving as the first point of contact for customer enquiries, delivering prompt and efficient assistance to address questions and resolve issues.

• Providing support to customers through various channels such as face-to-face, email, and telephone.

• Scheduling and managing repair bookings, collaborating with the Quality Manager, Engineering, and Testing Departments.

• Using computer software for stock management, sales processing, and customer relationship management, maintaining accurate records and data.

• Quickly acquiring and applying new skills and knowledge related to our products and services to better assist customers.

• Working independently and collaboratively with the sales team and other departments to achieve company goals and improve service delivery.

• flexibility to work occasional Saturday mornings for client appointments is required

You will have:

• Demonstrated experience in a customer service role with a proven track record of delivering high-quality support.

• Familiarity with accounting software and computerised order processing (Sage 200 desirable).

• Excellent communication and interpersonal skills, with the ability to engage effectively with customers and team members.

• Proficiency in Outlook, Microsoft Word, and Excel.

• Strong organisational and multitasking skills to manage multiple responsibilities efficiently.

• A dynamic, confident attitude, and the ability to rapidly acquire new skills and knowledge related to products and services.

• Capability to work both independently and as part of a team, contributing to overall company objectives.

• Strong problem-solving skills and meticulous attention to detail.

• A proactive, customer-focused approach with a commitment to delivering exceptional service.

• Courteous and professional telephone manner, ensuring clear and polite communication.

Benefits include:

• 23 days holiday plus bank holidays

• Free onsite parking

• Yearly bonus scheme

• Christmas shutdown

• Pension scheme

• Progression opportunities and more

APPLY NOW! Contact the Commercial Team on 01942 597215 or GemmaP@kpir.co.uk