COREcruitment
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Room Service Manager (Permanent)

4 February by COREcruitment

Job Location:
United States -Nevada -Reno
Salary:
$65,000 - $70,000/annum + Bonus

Room Service Manager

Reno, Nevada
Pay Range: $65,000 – $70,000 + Bonus + PTO + 401K + Benefits + Relocation Assistance

Overview:
We are seeking a dedicated Room Service Manager to lead day-to-day operations of a high-volume room service department. This role oversees supervisors, cashiers, bussers, and food servers while ensuring exceptional guest service, efficient operations, and team development.

Responsibilities:

  • Manage recruitment, hiring, training, scheduling, and performance of all Room Service team members.
  • Supervise daily operations, ensuring high-quality food service and guest satisfaction.
  • Resolve team member and guest issues, promoting positive communication and teamwork.
  • Monitor labor, inventory, and expenses to meet budget and operational goals.
  • Support menu development, pricing strategies, and implement operational best practices.
  • Ensure compliance with all safety, sanitation, and alcohol service regulations.
  • Prepare and review payroll, performance evaluations, and P&L reports.
  • Maintain proper staffing levels and establish standard operating procedures.

Qualifications:

  • 3–5 years of high-volume restaurant or hotel supervisory/management experience.
  • Ability to obtain Alcohol Awareness and Food Safety certifications.
  • Knowledge of POS systems and MS Office applications (Excel, Word, Outlook).
  • Strong organizational, communication, and leadership skills.
  • Professional appearance and adherence to grooming standards.

Perks & Benefits:

  • Comprehensive medical, dental, vision, and supplemental coverage
  • 401K plan with discretionary match
  • Paid vacation and holidays
  • Education tuition reimbursement
  • Career development workshops and internal advancement opportunities
  • Daily complimentary meal and weekly resort prizes
  • Relocation assistance provided

Physical Requirements:

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