Channel Account Manager
Hybrid (Holmes Chapel, Crewe)
£33,000 - £35,000 + uncapped commission
Full-time, Permanent

Overview

My client is a leading Telecoms & IT Service Provider based in the North-West, supporting customers nationwide. With a strong reputation for teamwork, service excellence, and continued growth, they are now looking for a Channel Account Manager to join their expanding Sales Team.

Telecoms experience isn't essential – what matters most is that you have proven experience managing accounts and building strong relationships. If you’re ambitious, proactive, and skilled at looking after multiple accounts, this could be the perfect role for you.

Key Responsibilities:

• Act as the main point of contact for a portfolio of partners

• Build and maintain strong, long-term relationships

• Communicate new products and initiatives to partners

• Accurately manage partner data in the CRM system

• Handle partner queries and feedback efficiently

• Conduct regular account reviews and reduce churn in line with forecasts

• Ensure relationships are managed professionally in line with company values

Ideal Candidate Profile:

• Proven track record in Account Management, Sales Account Management, or Channel Account Management – essential

• Strong organisational skills with a proactive, ambitious approach

• Experience with CRM systems (Salesforce, Zoho, HubSpot) and MS Office

• Excellent communication, negotiation, and presentation skills

• Ability to manage multiple accounts/projects under pressure

• Customer-focused with experience delivering tailored solutions

• Previous experience in telecoms is a plus, but not required

• Experience in a busy sales office environment

Benefits:
Alongside a competitive salary and uncapped commission, you’ll enjoy:

• Monthly team incentives and prize giveaways

• Nights out, team events, and regular socials

• Gym membership to keep you feeling your best

• Wellbeing days and extra support when you need it

• Ongoing training, mentoring, and clear career progression

• A fun, collaborative office culture where you’re part of the family

• Hybrid working with flexibility built in

• Birthday off (because no one should work on their big day)

• Staff discounts & exclusive partner perks

• Free on-site parking for office days

Call Willow in the Crewe office on 01270-589943 or email your CV to willowd@kpir.co.uk

INDCOM