Tenancy Services Coordinator – Nottinghamshire

£17.39 ph Umbrella (approx. £27,200.00 per annum)

Minimum 6 month contract with view for extension

Duties and responsibilties

• Undertake specialist activities in accordance with pre-determined procedures, instructions and standards to support the effective provision of housing management.
• Maintain an effective appointment system for Officers in response to complaints, enquiries and requests for service and plan/co-ordinate a programme of housing surgeries, estate inspections, new tenant visits and introductory tenancy reviews.
• To administer and receive requests for mutual exchanges, successions, assignment of tenancies and permissions to enable Housing Officers to determine approval/refusal. 
• To initiate outgoing calls and enquiry responses and encourage customer feedback in order to improve customer services.
• As required, undertake reception duties, deal with telephone and personal enquiries and provide housing advice to ensure effective delivery of the tenancy/estate management service.

To find out more information please contact Abbie at abbiek@4recruitmentservices.com

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.