Lettings Administrator

Location: Kentish Town, Camden, London - NW1 0NE

Salary: £28,000 - £30,000 per annum

Job Type: Full-Time, Permanent

Working Hours: 9:30am - 6:00pm, 5 days per week

Working Pattern: Office-Based - Saturday working required, with a day off during the week

About the Role

We are recruiting on behalf of an established estate agency based in Kentish Town, Camden, who are looking for an organised, proactive and personable Lettings Administrator to join their busy team.

This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced, customer-focused environment.

Previous experience within an estate agency or lettings environment would be a significant advantage, although candidates with excellent administrative experience from other sectors will also be considered.

Due to the office-based nature of the position, candidates living locally to Kentish Town, Camden or the surrounding North London areas are particularly encouraged to apply.

Key Responsibilities

• Provide day-to-day administrative support to the lettings team.

   

• Handle incoming telephone calls, emails and enquiries from landlords, tenants and prospective tenants.

   

• Assist with preparing tenancy agreements, renewals and associated documentation.

   

• Maintain accurate property, landlord and tenant records.

   

• Coordinate property viewings, appointments and diary management.

   

• Support the referencing process and ensure required documentation is collected.

   

• Assist with property listings, marketing materials and online property portals.

   

• Liaise with landlords, tenants, contractors and other relevant parties.

   

• Ensure all lettings documentation is accurate, complete and compliant with relevant legislation.

   

• Support the team with general office administration and customer service.

   

Skills & Experience Required

Essential:

• Previous experience in an administrative or office-based role.

   

• Excellent organisational skills and strong attention to detail.

   

• Confident communication skills, both written and verbal.

   

• Professional and friendly telephone manner.

   

• Good IT skills, including Microsoft Office.

   

• Ability to manage multiple tasks and prioritise workloads.

   

• A proactive, reliable and flexible approach.

   

• Happy to work Saturdays, with a weekday off in lieu.

   

• Able to commute reliably to Kentish Town for a fully office-based position.

   

Highly Desirable:

• Previous experience working within an estate agency, lettings agency or property management environment.

   

• Knowledge of tenancy agreements, referencing and lettings administration.

   

• Understanding of current residential lettings legislation, particularly the Renters' Rights Act and its implications for landlords, tenants and letting agents.

   

• Familiarity with estate agency CRM systems or property management software.

   

Working Hours & Salary

• £28,000 - £30,000 per annum, depending on experience.

   

• Permanent, full-time position.

   

• 9:30am - 6:00pm.

   

• Five working days per week, including Saturdays.

   

• One day off during the week.

   

• Fully office-based in Kentish Town, Camden (NW1 0NE).

   

The Ideal Candidate

We are particularly interested in speaking with candidates who have previously worked as a Lettings Administrator, Estate Agency Administrator, Property Administrator, Lettings Coordinator or Property Management Administrator.

You will be highly organised, approachable and comfortable dealing with customers, with the ability to keep a busy lettings office running smoothly.

Local candidates with previous estate agency experience and knowledge of the Renters' Rights Act would be particularly well suited to this opportunity.

If you're looking for a permanent position within a busy estate agency in North London, we'd love to hear from you.

Apply today to find out more.