We have an amazing opportunity to join the team at a high-end fitness company, as a Duty Security Manager! You will be responsible for the eyes and ears of the premises, not only from an evidential perspective but also as a over watch for all potential risks and hazards on site.

For the role, we need someone who is both welcoming and a representative of the 'five-star' feel of the premises and the client we are representing in all interactions, emails or phone calls.

Contract Information:

Hourly Rate - £20.75 per hour (circa £45,000 per annum)
Location - London
Hours per week - 42 (on average)
Shift pattern - 4 on, 4 off. Flexibility is required Monday to Sunday, for day shifts only, 7am - 7pm.
SIA required - Door Supervisor and CCTV License

For this role, we will need you to have experience in a similar role for over 1 year.

Please apply with a CV for your application to be reviewed in line with the customer requirements.

Your Time at Work
- Responsible for actively monitoring the health safety and welfare of all employees on site.
- Acting as liaison with the client and emergency services during all incidents.
- Ensuring Front line officers and the Control room team are fully conversant with procedures of the site.
- Conducting staff checks, appraisals, one to one meetings and disciplinary hearings for your team.
- Conducting audits on reporting.
- Daily occurrence logs and Incident report writing when or if necessary.
- To oversee the health, safety and welfare of all visitors and staff within the premises.
- To work in tangent with the other teams following the premises 'One Team' ethos.
- To have awareness of the client's business.
- Key and equipment log management.
- To ensure your team is pro- active and fully manned at all times required.
- Manage the Incident Management platform, ensuring all reports and tasks have been completed.
- Leading all Incidents on site. Taking complete control of all aspects of the incident, until Gold Command has taken over control of the incident.
- Identify and address any training requirements of your team and/or escalate any issues identified to any relevant line managers
- Leading Daily briefings with the security team
- Leading Daily Operations Briefings with the site Operations team.
- Producing Daily Briefings for the site Operations Team.
- As DSM, you will oversee the complete Operational functions of the building and either put in place your own solutions to these issues or escalate any issues to relevant service managers.
- Daily walk around on site to identify any potential hazards or defects, that might impact on Daily Operations of Security of the building.
- Responsible for staff service and uniform standards 24/7. Ensuring there is no drop in standard between.

Our Perfect Worker
- Proven service delivery within a demanding corporate environment.
- Excellent communication skills to include the ability to compile detailed reports and security practices.
- IT literate with the ability to work competently in multiple system applications.
- Excellent administrative skills & attention to detail.
- Proactive with excellent time management and task prioritization skills.
- Demonstrate strong leadership skills and lead by example.
- Problem-solving and analytical skills.
- Excellent influencing and interpersonal skills.
- Stakeholder focused approach.
- Committed to following procedures and ensuring tasks are fully completed.
- A desire for continuous personal and professional development.
- You will be a great coach and people manager with the ability to lead by example.
- Ability to work under pressure to tight deadlines.
- Ability to produce results in a fast paced multi-site environment whilst managing multiple priorities.
- Experience of managing multi-site security teams.
- Excellent customer relationship management skills up to a senior level.
- A track record of delivering continuous improvement.
- The ability to motivate and coach team to deliver service excellence.
- Good IT and administration skills.

Key Information and Benefits
- Hourly rate of £20.75 per hour
- Training, Support and Personal Development.
- 22.4 days leave per year, with the option of accruing additional days leave from overtime worked (up to a maximum of 28 days).
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme & Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme

Job ref: 1ALS

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About Staffline

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