Customer Service Representative | Wakefield | 6-Week Temp | £13.50 per hour
Monday to Friday: 9:00 am – 5:00 pm (flexible)

KPI Recruiting are seeking a Customer Service Representative to join one of our clients based in the Wakefield area on a temporary basis.

Key Responsibilities:

• Answer incoming calls promptly and professionally.
• Take accurate messages and ensure they reach the relevant team member.
• Respond to general enquiries from candidates and clients.
• Liaise with clients and candidates via email and phone in a professional manner.
• Maintain and update candidate and client records in the database/CRM.
• Ensure compliance with company policies and procedures.
• Handle confidential information with discretion.
• Identify areas for process improvement and suggest solutions.
• Contribute to a positive team environment and provide backup support where needed.

Requirements & Skills:

• Excellent verbal and written communication skills.
• Professional and polite telephone manner.
• Strong organisational and time-management abilities.
• Ability to multitask and prioritise in a busy environment.
• Attention to detail and accuracy in all work.
• Friendly, approachable, and customer-focused attitude.
• Team player with a willingness to assist colleagues as needed.

APPLY NOW! Contact the Commercial Team on 01942 597215

Please note that, due to the high volume of applications we receive, only those successfully shortlisted for the role will be contacted personally.

INDCOM