PLEASE NOTE: Driving license & own transport is required as the office is not accessible by public transport.

• Onboarding new properties and clients, ensuring accurate setup across internal systems (e.g. Street, Goodlord)
• Uploading and maintaining property records, documentation, and key details
• Supporting seamless client setup including welcome communications and WhatsApp messages
• Supporting pre- and post–move-in administration
• Chasing Right to Rent documentation and log all move-in milestones
• Assisting with post move-in tasks to ensure a smooth tenant experience
• Providing day-to-day admin support to Lettings & Maintenance teams
• Logging, tracking, and updating maintenance jobs
• Liaising with tenants and contractors; chasing reports, invoices, and confirmations
• Supporting setup and management of council tax and utility accounts
• Logging and tracking correspondence and resolving bill queries
• Liaising with tenants, landlords, and service providers as required
• Supporting compliance administration and maintain up-to-date property records
• Ensuring accurate document storage, audit trails, and digital filing
• Updating systems, track costs and invoices, and providing general admin support
• Minimum of 6 hours per week spent on apprenticeship work and training.