Experienced Office Administrator | Wymondham, Norfolk | Part-time, anticipated 20 hours per week (some flexibility) | £14.50 per hour

Our client is a locally run pharmaceutical company that prides themselves on their commitment to excellent customer experience. As they continue to grow, they’re looking for a part-time administrator. This role will focus on customer batch processing, invoicing, and compliance. Strong attention to detail and proficiency in Excel and Word are essential.

The position offers 20 hours per week, with core office hours from 10 a.m. to 3 p.m., and flexible working patterns can be arranged to suit the right candidates.

Are you the right person for the job?

• Proficiency in Microsoft Excel, Word, and other MS Office applications
• Experience of using Xero is advantageous
• A positive attitude and flexibility
• Strong communication and interpersonal skills
• Ability to work both independently and as part of a team
• Responds to customer needs in a timely, professional, helpful and courteous manner
• Maintains continuous, open and consistent communication with others
• Understands risks to the company and customers with regards to data protection

What will your role look like?

• Provide essential administrative support
• Processing batch details for customers
• Prepare invoices
• Data entry
• Record keeping
• Responsible for maintaining accurate and up to date files
• Active responsibility for GDPR and compliance
• Ability to prioritise and work to deadlines
• Provide support to customers via telephone, email etc
• Ensure accurate invoices are sent to customers
• Processing and inputting on Xero
• Liaise with customers in a professional manner
• Manage and answer customer queries
• Complete internal checks to ensure consistent, compliant and accurate work
• Build positive relationships with customers in day-to-day work
• Understand the value of time and apply to tasks undertaken
• Communicate confidently with colleagues and customers
• Work collaboratively with colleagues in order to meet the objectives of the business
• Perform routine tasks independently
• Contribute to the company and put forward ideas and feedback in order to improve ways of working
• Undertake any other tasks that may be reasonably requested

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

Your data will be handled in line with GDPR.