Ambitions Personnel

Lettings Manager (Permanent)

Yesterday by Ambitions Personnel

Job Location:
United Kingdom -England -East Midlands -Lincolnshire -Grantham
Salary:
£35,000 - £42,000/annum

Ready to take the reins and make your mark?

Are you an experienced lettings professional who thrives on leading a team, building strong landlord relationships and driving a business forward?

We're working with an established property business looking for a confident, hands-on Lettings Manager to take ownership of its lettings department, develop an existing team and help unlock its potential for future growth.

This is an opportunity to step into an established operation with a portfolio of approximately 300 fully managed properties, where you'll have the autonomy to make improvements, influence how the department operates and play a key role in its ongoing success.

They're looking for someone who knows the lettings industry inside out, enjoys developing people and has the commercial mindset to take the department to the next level.

You'll lead a team of three, oversee the day-to-day lettings operation and ensure landlords and tenants receive an excellent service.

You'll be trusted to bring structure, direction and consistency to the department, supporting your team while identifying opportunities to improve performance, strengthen relationships and grow the managed portfolio.

This is a genuinely hands-on position. You'll combine people management with operational oversight, property management and business development, working alongside the wider management team to help shape the future of the business.

What will you be responsible for?

  • Leading the team: Manage, motivate and develop a team of three, providing clear direction, setting expectations and encouraging high standards.

  • Managing the operation: Oversee the day-to-day running of the lettings department, ensuring workloads are organised and priorities are managed effectively.

  • Landlord and tenant relationships: Maintain strong relationships, handle escalated queries and resolve complaints professionally.

  • Compliance and legislation: Maintain a strong understanding of relevant lettings legislation and ensure the department operates in line with current regulatory requirements.

  • Driving new business: Identify opportunities to win new landlord instructions, develop existing relationships and increase the managed portfolio.

We're keen to speak to experienced lettings professionals who are ready to take the lead and make a genuine impact.

You'll ideally have:

  • Solid experience within residential lettings and property management. - minimum 3 years

  • A strong understanding of the lettings lifecycle, landlord relationships and tenancy management.

  • Knowledge of relevant lettings legislation and compliance requirements.

  • Excellent organisational skills and the ability to manage competing priorities.

  • Strong communication and problem-solving skills, with the ability to handle challenging situations calmly and professionally.

  • A commercial mindset, with an interest in business development and growing a property portfolio.

  • A proactive, hands-on approach and the confidence to make decisions.

Above all, you'll be a natural leader who is firm but fair, organised, commercially aware and confident enough to take ownership without losing sight of the people around you.

Ready for your next challenge?

If you're an experienced lettings professional looking for a role where you can take ownership, develop a team and make your mark on an established property business, we'd love to hear from you.

Apply today to find out more about this opportunity.

 

GRA1

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The Company is a recruitment business which provides work-finding services to its clients and work-seekers. The Company must process personal data so that it can provide these services – in doing so, the Company acts as a data controller. You may give your personal details to the Company directly, such as on an application or registration form or via our website, or we may collect them from another source such as a jobs board. The Company must have a legal basis for processing your personal data. For the purposes of providing you with work-finding services and/or information relating to roles relevant to you we will only use your personal data in accordance with the terms of the following statement. 1. Collection and use of personal data a. Purpose of processing and legal basis The Company has collected your personal data and will process your personal data for the purposes of providing you with work-finding services. The legal bases we rely upon to offer these services to you are: - Legitimate interest b. Categories of data The Company has collected the following personal data on you: Personal data: - Name - Date of birth - Contact details (including telephone number, email address and postal address) - Experience - Training and qualifications - CV c. Legitimate interest Where the Company has relied on a legitimate interest to process your personal data our legitimate interests is/are as follows: - The Company must process personal data that it can provide work-finding services to its clients and work seekers. d. Recipient/s of data The Company may process your personal data with the following recipients: - Clients who may be potential Hirers you may be introduced to / supplied to work at via the Company. - Master Vendor Companies who may provide services on behalf of Clients of the Company. - Intermediary Companies who may provide employment contracting and payroll services to the Company. 2. Data retention The Company will retain your personal data only for as long as is necessary. Different laws require us to keep different data for different periods of time. The Conduct of Employment Agencies and Employment Businesses Regulations 2003, require us to keep work-seeker records for at least one year from (a) the date of their creation or (b) 2 years after the date on which we last provide you with work-finding services. We must also keep your payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation. Where the Company has obtained your consent to process your personal and sensitive personal data we will do so in line with our retention policy (a copy of which is available upon request). Upon expiry of that period the Company may seek further consent from you. Where consent is not granted the Company will cease to process your personal data and sensitive personal data. 3. Your rights Please be aware that you have the following data protection rights: - The right to be informed about the personal data the Company processes on you; - The right of access to the personal data the Company processes on you; - The right to rectification of your personal data; - The right to erasure of your personal data in certain circumstances; - The right to restrict processing of your personal data; - The right to data portability in certain circumstances; - The right to object to the processing of your personal data that was based on a public or legitimate interest; - The right not to be subjected to automated decision making and profiling; and - The right to withdraw consent at any time. Where you have consented to the Company processing your personal data and sensitive personal data you have the right to withdraw that consent at any time by contacting Helen Mason HR Manager Ambitions Personnel, Firth Court, Firth Road, Lincoln LN5 7WD. 4. Source of the personal data Jobs Board / CV database (This information came from a publicly accessible source) - LinkedIn (This information came from a publicly accessible source) - Via email from you - In person from you Where you have consented to the Company processing your personal data and sensitive personal data you have the right to withdraw that consent at any time by contacting Helen Mason HR Manager Ambitions Personnel, Firth Court, Firth Road, Lincoln LN5 7WD. 5. Complaints or queries If you wish to complain about this privacy notice or any of the procedures set out in it please contact: Helen Mason HR Manager Ambitions Personnel, Firth Court, Firth Road, Lincoln LN5 7WD. You also have the right to raise concerns with Information Commissioner’s Office on 0303 123 1113 or at https://ico.org.uk/concerns/, if you believe that your data protection rights have not been adhered to. Click here to view our privacy policy.