Service Coordinator (Community Homelessness Prevention) | Croydon | Part Time | £24,061.62 per annum

Working hours: 30 hours per week

Our client is a charity and not-for-profit organisation dedicated to transforming the lives of homeless young people and vulnerable adults. Established in 1981, they provide safe homes and life-changing opportunities, helping individuals build independence and secure brighter futures across London and beyond.

The Role

They are seeking a dynamic and self-motivated Service Coordinator to work with two local further education colleges in Croydon, supporting students who are vulnerably housed or at risk of homelessness.

Based primarily within college welfare teams, you will help students access suitable accommodation, prevent homelessness and develop long-term housing stability. You will also coordinate two community-based services focused on homelessness prevention and line-manage two staff members.

Key Responsibilities

• Work alongside welfare teams at two further education colleges to identify and support students at risk of homelessness
• Provide housing advice, guidance and training to college welfare teams
• Offer direct support to students, particularly those with complex housing situations
• Conduct outreach activities to identify students living in unstable accommodation and promote the service
• Help students secure suitable accommodation and access services that support their independence
• Provide community outreach in Croydon
• Coordinate two community-based services focused on preventing youth homelessness
• Line-manage two staff members and support their development
• Maintain accurate and detailed records and contribute to performance reporting
• Identify and trial new approaches to improve the service and its effectiveness
• Recognise safeguarding concerns, assess risks and respond appropriately

Requirements

Essential

• Working knowledge of safeguarding policies and procedures
• Ability to recognise signs of crisis and risk and respond appropriately
• Accurate and detailed record-keeping skills
• A proactive, adaptable and can-do approach to developing a new service
• Commitment to equality, diversity and inclusion
• Ability to build positive relationships and respond respectfully to service users' needs
• Reliability and a good attendance record
• Right to work in the UK
• Satisfactory references and willingness to undergo an enhanced DBS check

Desirable

• Experience supporting young people or vulnerable adults
• Experience in housing support, homelessness prevention or community-based services
• Experience coordinating services or line-managing staff

What’s In It For You

• Salary of £24,061.62 per annum for 30 hours per week, pro rata from £29,676
• Company pension
• 25 days' annual leave plus bank holidays
• Professional development and training opportunities
• Access to an Employee Assistance Programme offering personal and employment support
• Occupational health and wellbeing support
• The opportunity to make a meaningful difference to the lives of young people and vulnerable adults

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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