General Manager
Upscale Boutique Hotel | Baltimore, MD
Salary: $150,000–$175,000 + Bonus + Benefits + Relocation

Our client is seeking an experienced General Manager to lead an upscale boutique hotel in Baltimore, Maryland. This leadership role is responsible for driving operational excellence, financial performance, guest satisfaction, and team engagement while overseeing a unique property featuring three food & beverage outlets.

Key Responsibilities

• Provide strategic leadership across all hotel departments, including Rooms, Food & Beverage, Sales & Marketing, Finance, Engineering, and Human Resources.
• Drive revenue growth and profitability through effective budgeting, forecasting, cost control, and revenue management.
• Foster an exceptional guest experience by maintaining high service standards and operational excellence.
• Lead, mentor, and develop department heads and hotel associates, creating a culture of accountability, collaboration, and engagement.
• Oversee the performance of the hotel's three food & beverage outlets, ensuring exceptional service, quality, and financial results.
• Build strong relationships within the local community while enhancing the hotel's market presence.
• Ensure compliance with all brand standards, company policies, safety regulations, and legal requirements.
• Partner closely with ownership and corporate leadership to execute strategic initiatives and achieve business objectives.

Ideal Candidate

• Proven experience as a General Manager within an upscale, lifestyle, boutique, or luxury hotel environment.
• Strong background overseeing hotels with significant food & beverage operations.
• Demonstrated success in driving financial performance, guest satisfaction, and employee engagement.
• Excellent leadership, communication, and relationship-building skills.
• Strong understanding of hotel operations, budgeting, forecasting, and asset management.
• Familiarity with the Baltimore market is highly preferred. Local candidates are encouraged to apply, although candidates with previous experience living and working in the Baltimore area will also be considered.

Compensation & Benefits

• Base Salary: $150,000–$175,000
• Annual Bonus: Up to 25% based on performance
• Comprehensive benefits package, including 401(k)
• Relocation Assistance: Up to $10,000 for eligible candidates (subject to an 18-month repayment agreement)