Sales Coordinator

Worcester

£26,681 to £33,903 plus excellent benefits (8% pension, Private Healthcare)

The Company

Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years.

Overview

We are seeking an organised and professional Intercompany Sales Coordinator to support the coordination of machine orders, production schedules, and export delivery activities between Mazak branches and internal manufacturing teams. This role plays a key part in ensuring customer requirements are communicated clearly, delivery deadlines are achieved, and orders progress smoothly from enquiry through to shipment.

You will work closely with EDM, Assistant Buyers, Production, Shipping, and Engineering teams to support on-time delivery, resolve issues, and maintain a consistently high standard of customer service throughout the order management process.

Job Description

• Act as the primary point of contact between YMX branches and internal production departments
• Coordinate intercompany sales orders from enquiry through to delivery
• Liaise closely with EDM and Assistant Buyers to ensure material availability and production planning accuracy
• Monitor machine order progress and proactively manage delivery schedules
• Identify and resolve potential delivery risks, escalating issues where necessary
• Create and maintain MOS’s
• Maintain accurate order and shipment records using internal systems
• Create and organise export documentation, including export invoices, to facilitate machine shipments to customer destinations
• Communicate professionally with internal stakeholders and customers at all times
• Support continuous improvement within intercompany order management processes

Person Specification
Essential Criteria

• Experience managing customer or internal stakeholder relationships
• Familiarity with production planning or order coordination processes
• Excellent written and verbal communication skills
• Professional and customer-focused approach
• Computer literate with strong administrative skills
• High attention to detail and organisational ability
• Ability to manage multiple priorities and deadlines
• Demonstrates high levels of ownership and accountability

Desirable Criteria

• Familiar with AS400, AX, and Workflow systems
• Proficient in Microsoft Excel
• Familiar with internal departments such as Shipping and Engineering
• Experience within manufacturing, engineering, export, or supply chain environments

Benefits

Competitive salary and benefits package including 8% pension contribution, private healthcare, life assurance, subsidised restaurant, free parking, employee wellbeing support, and ongoing training and development opportunities.

If this Sales Coordinator role sounds like the right opportunity for you then please call to discuss further or email me at the address supplied.  

Band 5-7