Administrator

Keele 

Monday to Friday 

£27,000 per annum 

The Role

We are recruiting an Administrator to support a busy operations-focused department. This is a varied role suited to someone with strong general administration experience who enjoys working in a fast-paced environment and providing excellent internal and external customer support.

You will be responsible for supporting day-to-day administrative activities, handling customer and supplier communication, processing orders, and assisting with logistics-related queries. The role requires strong organisation, attention to detail, and the ability to manage multiple priorities effectively.

Key Responsibilities

• Handling customer and internal enquiries via email and telephone
• Providing comprehensive administrative support to the department
• Processing orders accurately within a CRM system
• Checking stock availability and chasing outstanding supplier orders
• Managing and responding to logistics and delivery queries
• Updating internal systems and databases
• Ensuring requests are handled promptly and professionally
• Delivering a high standard of customer service at all times
• Following company procedures and suggesting improvements where appropriate
• Assisting with ad hoc duties as required

Skills & Experience Required

• Proven experience in a general administration role
• Experience working in an industrial or manufacturing environment (desirable)
• Strong IT skills, including Office 365
• Experience using CRM systems (desirable)
• Excellent written and verbal communication skills
• Strong keyboard and data entry accuracy
• Ability to prioritise workload and meet deadlines
• Confident communicator, comfortable chasing responses when required
• Able to multitask and remain flexible under pressure

Personal Attributes

• Organised, proactive, and self-motivated
• Positive “can-do” attitude
• Willingness to learn and get involved
• Team player who supports colleagues when needed
• Professional and confident when dealing with customers and suppliers

Working Conditions

• Office-based role in South Cheshire
• No public transport links – own transport recommended
• On-site parking available

Benefits:

• Ability to accrue flexi time, subject to workload, job responsibilities and managers discretion. Max 1 day per fortnight.  These are not a 4 day a week role.
• 30 days holiday (including statutory) rising to 34 after one year’s service, from the next calendar year.
• Annual business performance related bonus (non-contractual). 
• Auto enrolment pension. Initial 5% employee contribution, after 3 years’ service the company will fund full pension contributions
• After a qualifying period; private health care (taxable), critical illness cover and death in service cover. 

More details:

• Full product training will be given for all roles 
• Opportunity for progression and training.  All roles advertised internally. 
• Excellent modern working environment. 
• Office opens between 08:00 to 18:00 Monday to Thursday, 08.00 to 17:00 Friday. 
• Candidates must have own transport due to location

To Apply send your CV to leanne@kpir.co.uk or call 01270 589943 

INDCOM