Operations Manager

UK-Wide | Competitive Salary + Benefits
Recruiting on Behalf of Our Client

Our client, a leading name in the logistics and distribution sector, is seeking an experienced Operations Manager to take ownership of their central warehouse and nationwide outbase network. This is an excellent opportunity for a strong people leader who thrives in a fast‑paced, multi‑site environment and is ready to step into a highly influential role.

The Role

As the Operations Manager, you’ll drive operational performance across multiple locations, ensuring the smooth running of daily activities while contributing to longer‑term strategic planning. You’ll work closely with HR, Transport and Commercial teams to strengthen processes, develop people capability and maintain a high‑performance culture.

This is a national role, so regular UK travel will be required to support site leaders and maintain visibility across the operation.

Key Responsibilities

• Lead and motivate teams across several UK sites, ensuring strong communication and consistent standards.
• Partner with the People Team to support recruitment, ER casework and performance management.
• Assess and approve training needs in line with operational priorities.
• Act as the escalation point for major operational and distribution issues.
• Conduct monthly performance reviews and contribute to labour planning with commercial partners.
• Complete regular site visits and provide operational cover where required.
• Host quarterly listening groups and update the wider business on engagement progress.
• Share relevant WMS updates and oversee high-level HR appeals and welfare cases.

What We’re Looking For

• Solid background in logistics, warehousing or a similar operational environment.
• Proven experience leading large, multi‑site teams.
• Strong communication and stakeholder‑management skills.
• Confident decision-maker with a structured, proactive approach.
• Knowledge of HR processes including ER and performance management.
• Competent with WMS platforms and Microsoft Office applications.
• Ability to balance strategic planning with hands‑on operational leadership.

If you’re an experienced operations leader looking for your next challenge, we’d love to hear from you. Please get in touch to discuss this opportunity in confidence Call Leanne 01270 589943 or send your CV to leanne@kpir.co.uk

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