Hospitality Operations Manager – Leisure and Luxury retreat

Salary                  £55,000+

Location              Yorkshire Area

I am current looking for a dynamic leader to oversee day-to-day hospitality operations and deliver exceptional guest experiences across events, retreats, and accommodations. This role combines hands-on operational management with strategic input to drive growth, efficiency, and excellence in service.

Key Responsibilities

• Lead and coordinate all hospitality functions, including guest services, housekeeping, food & beverage, and events.
• Maintain top-quality service standards and ensure all venues are guest-ready and compliant with health and safety regulations.
• Collaborate with departmental heads to ensure smooth, efficient operations.
• Support business development through show-rounds, client engagement, and retreat planning.
• Develop and implement standard operating procedures and continuous improvement initiatives.
• Manage budgets, track financial performance, and oversee staff recruitment, training, and performance.
• Foster a positive, engaged team culture through leadership, development, and regular feedback.

Key Skills

• Proven leadership and team management experience in hospitality or events.
• Excellent operational, organizational, and communication skills.
• Strong focus on guest experience and service excellence.
• Experience in event/retreat planning and commercial operations.
• A proactive, solutions-driven approach with strong attention to detail.
• Passion for wellbeing, sustainability, and creating meaningful guest experiences.

For more information contact david@corecruitment.com or call David Allen on 02077902666