Service Delivery Administrator (Permanent)

24 November by KPI Recruiting Ltd : Commercial

Job Location:
United Kingdom -England -North West England -Cheshire -Birchwood
Salary:
£25,100 - £25,100/annum + Excellent Benefits

Service Delivery Administrator | Birchwood, Warrington | Permanent, Full time  

Monday to Friday 8am to 4pm / 9am to 5pm - 37.5 hours per week 

Hybrid working – 3 days in the office per week

£25,100 per annum


You will be…  

  • Receiving and processing accomodation requests from our client via email
  • Accurately and efficiently inputting personal information onto internal CRM database
  • Liaising with internal departments and field staff to coordinate requirements to ensure service level agreements are achieved
  • Scheduling and prioritising repairs;  including correct category of work, timescales and correct recipient, in compliance with the contractual requirements
  • Maintaining data accuracy across several IT systems
  • Deal with vendor queries on a daily basis and escalate to Service Delivery Manager where appropriate

You will…

  • Have a minimum of 12 months experience working in an administrative role
  • Hold strong attention to detail with the ability to navigate various IT systems including bespoke software
  • Be able to communicate with internal and external stakeholders across all levels
  • Have sufficient transport to travel to the Birchwood Office

Benefits include; 25 days holiday plus bank holidays, hybrid working options – 2 days WFH per week following training, competitive pension contribution scheme – up to 6%, childcare vouchers, Bike4Work scheme, EAP and much more…

APPLY NOW! or contact our Commercial Team on 01942 597215 / GemmaP@kpir.co.uk  

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted

INDCOM

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