IT Support Engineer – Managed Services | Letchworth, Hertfordshire | Working hours are 9:00 to 5:30, Monday to Friday, with flexibility | Up to £40,000 per annum

Our client is a nationwide IT support organisation established in 1988 working in partnership with manufacturers, software houses, and system integrators. They offer their clients a structured “break fix” service along with engineering resources for installations and rollouts.

Are you the right person for the job?

• 2+ years in IT support with a focus on Microsoft 365
• Knowledgeable in Microsoft 365 admin panels, PowerShell scripting
• Knowledge of Entra ID, Azure Hosting, Azure PIM
• Microsoft 365 certifications preferred but not required
• Strong communication and problem-solving skills
• Customer service oriented

What will your role look like?

• Provide first-level support for Microsoft 365 issues and user devices
• Administer services such as Exchange Online, SharePoint, OneDrive, Teams & InTune
• Manage user accounts, security, and Active Directory
• Work with Microsoft Purview for compliance and data governance
• Maintain operational hardware fleet and document procedures
• Conduct basic user training and monitor service health

What can you expect in return?

• Private health scheme
• Smartphone and laptop provided
• Paid overtime, with weekend availability
• Incentive bonuses and ongoing training opportunities
• A dynamic work environment with a focus on growth and development

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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