Transport Operations Administrator | Walthamstow, E10 7AS | Full Time | £30,000 per annum

No experience necessary – full training provided

Working Hours: Monday to Friday, 10:30 am–6:30 pm, with very occasional weekend cover

Our client provides essential transport services for elderly and disabled people across the borough, helping to reduce loneliness and social isolation by ensuring people can access the journeys and services they need.

The Role

This is an excellent opportunity for someone looking to start a career in transport operations, with no previous office, administration or transport experience required.

Working alongside the team and Fleet Supervisor, you will receive full, paid training in all aspects of the role, including booking systems, scheduling, fleet management and safety procedures. The ideal candidate will be reliable, caring, organised and keen to learn.

Key Responsibilities

• Supporting the Fleet Supervisor with the day-to-day running of transport operations
• Processing and monitoring bookings using scheduling systems
• Allocating drivers and distributing daily schedules via Connect Team and text
• Maintaining accurate operational records and log sheets
• Supervising the safe return of vehicles, drivers and crews at the end of each shift
• Responding to customer and driver enquiries by telephone and email
• Assisting with fleet management, including arranging vehicle inspections and liaising with garages and suppliers
• Preparing daily shift registers, operational paperwork and end-of-day reports
• Liaising with Dial-a-Ride regarding schedule changes, cancellations and operational updates
• Ensuring safety procedures, vehicle checks and return protocols are followed
• Being willing to undertake driver training

Requirements

Essential

• A caring and patient approach, with a genuine interest in supporting elderly and disabled people
• High levels of accuracy and attention to detail
• Good written and verbal English communication skills
• A reliable and team-oriented approach
• A proactive and flexible attitude, with a willingness to learn
• A full UK driving licence

Desirable

• A D1 driving licence, although this is not essential, and support may be available to work towards obtaining one

What’s In It For You

• £30,000 per annum
• 23 days’ annual leave plus Bank Holidays
• A one-hour lunch break
• Full induction and paid, ongoing training
• Training in Microsoft Office, booking and scheduling systems, transport health and safety procedures, vehicle checks and operational processes
• A supportive team environment with a dedicated mentor
• Opportunities to develop and progress within transport operations
• Driver training for those interested in developing in this area
• A varied, hands-on role where no two days are the same

Application Process

Shortlisted candidates will also be required to complete an application form as part of the recruitment process.

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