Junior Client Account Manager | Hammersmith/Fulham | Full Time | £25,000–£30,000 per annum DOE

Looking for an opportunity to develop your account management skills with an established and expanding property maintenance company?

Our client works with letting agents and private customers and was awarded ‘Best Property Maintenance Company’ in Greater London in 2025. They pride themselves on delivering excellent customer service and are a friendly, supportive employer.

The Role

The successful candidate will support a busy team by processing daily field operations and liaising with clients, suppliers and tradesmen.

Working hours are nominally 8:00 am–5:00 pm, to be arranged in conjunction with the other Account Managers. Some flexibility may occasionally be required for operational reasons.

Key Responsibilities

• Supporting a team of busy Client Account Managers
• Working towards managing your own set of customer accounts
• Processing client work orders
• Coordinating the schedules and work diaries of field-based operatives
• Ensuring the effective utilisation of field operatives
• Ensuring jobs are reported, invoiced and collected with minimal delay
• Dealing with problems and queries
• Building rapport and strengthening client relationships to grow accounts
• Assisting other Account Managers during busy periods
• Undertaking other duties in line with operational demands as required

Requirements

Essential

• Excellent IT, typing and communication skills
• The ability to multitask, prioritise and work efficiently without supervision
• A flexible, friendly, professional and helpful attitude
• The ability to work well under pressure in a busy environment

Desirable

• Experience in a similar role or company
• Previous experience in property or property maintenance management

What’s In It For You

• Full training provided
• The opportunity to develop in the role and progress towards promotion
• An interesting and varied role within an established company
• A friendly and supportive working environment
• 20 days’ holiday plus bank holidays
• Pension scheme

Ready to develop your career in client account management? Click “APPLY” now!

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