Customer Service Administrator

Contract Opportunity

Tewkesbury

Up to £15.60 p/h

Highly organised and detail-oriented administrator required by industry leading client, to support customer repair and order processing activities within a busy engineering and manufacturing environment.

This is an excellent opportunity for someone with strong administrative and data-entry skills who enjoys working in a fast-paced setting where accuracy and customer service are key.

Main Duties -  Customer Service Administrator

• Processing and acknowledging customer repair orders accurately and efficiently.
• Reviewing customer orders and contracts, ensuring that all requirements are correctly captured.
• Verifying and applying export control requirements where applicable.
• Maintaining customer-specific order information and documentation.
• Supporting the setup of new customer accounts in collaboration with the Finance team.
• Providing updates on repair orders and work-in-progress.
• Ensuring that all customer and repair records are maintained to a high standard of accuracy.

The ideal candidate will be able to demonstrate the following – Customer Service Administrator

• Previous experience in administration, customer service, order processing, or a similar transactional role.
• Strong attention to detail and ability to work accurately with large volumes of information.
• Comfortable managing multiple priorities and customer requirements.
• Proficient with using Microsoft Office and with and processing customer data.
• Previous experience within engineering, manufacturing, repairs, logistics, or supply chain environments would be advantageous.

If you already a Customer Order Administrator, Order Processing Administrator, Sales Administrator, Customer Repair Administrator you may also be suitable for this role. Please contact Anna Hinton 01453 829521 anna.hinton@omegaresource.co.uk