Operations Administrator and Warehouse Support

People Solutions are currently recruiting for an Operations Administrator & Warehouse Support to join our well-established client based in Kilworth, Leicestershire.  This is a fantastic opportunity, offering great rates of pay, consistent Monday to Friday working (static days) with room to develop and progress within a busy office and warehouse environment.  

This is a varied, office-based role, primarily focused on general administration and supporting in the office, and warehouse. You will be involved in helping with preparing orders including some periods of labelling, bagging and packing customer inquiries, processing orders, assisting with inventory management, and performing general office duties.

This role would suit candidates with previous experience as an Operations Administrator, Vendor Management or Inventory Control.

Shifts: Monday - Friday: 08.30am – 17.00pm (1 hr lunch) / alternative hours also available Monday – Thursday: 08.30am 17.00pm and Friday 08.30am – 2.30pm (half hour lunch) – static days

Pay rate: £15.00 - £16.00 per hour (DOE)   

Benefits

Your benefits as an Operations Administrator are:

• Weekly pay
• Highly competitive hourly rates of pay
• No weekend working
• Training & Development
• On site refurbished Canteen facilities
• On site Parking (free)
• Access to Employee Assistance Program
• Employee recognition scheme
• Employee referral program
• Permanent positions available for suitable candidates

Day to Day Duties

As a Operations Administrator, your duties will be, but not limited to:

• Order Processing & Inventory Management:
• Entering customer orders into the system, ensuring accuracy and timely processing.
• Picking and packing parts for orders, ensuring orders are ready for dispatch.
• Liaising with warehouse staff to manage stock levels, organize deliveries, and coordinate shipments.
• Maintaining accurate records of customer orders, inventory, and deliveries.
• Customer Service:
• Answering phone calls and responding to customer queries in a timely and professional manner.
• Providing first-line customer support via phone, email, and chat.
• Greeting and assisting customers and visitors to the office.
• General Office Administration:
• Assisting with general office administration, including filing, document management, and data entry.
• Supporting the sales function with administrative tasks such as order processing and CRM updates.
• Logistics and Coordination:
• Coordinating the timely dispatch of customer orders and liaising with third-party logistics providers where necessary.
• Managing and updating internal systems to track order status and customer interactions.

• Contributing to continuous improvement efforts in both sales and warehouse operations.

Essential Skills

Skills needed to be a Operations Administrator Operative with our client are:

• Previous office or administrative experience, ideally within a customer-focused environment.
• Ability to handle a variety of administrative tasks and operate efficiently in a fast-paced environment.
• Good verbal and written communication skills.
• Basic knowledge of inventory management, order processing, and packing procedures.
• Proficiency in MS Office (Word, Excel, Outlook) and experience with CRM and ERP systems (experience with Dynamics 365 or similar is advantageous)
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team, with a flexible attitude to support other departments when needed.
• A customer-focused, positive, and pro-active attitude.
• Physically fit for standing and movement over periods

• GCSE English and Maths (Grade C or above) as a minimum; further qualifications in business administration or a related field are an advantage.

Desirable Experience

Desirable experience needed to be a Operations Administrator with our client is:

• Experience with CRM and ERP systems (experience with Dynamics 365 or similar)

Training

• Industry related training and ongoing support throughout 

Apply: If you are interested in this opportunity as a Operations Administrator & Warehouse Support, please apply today and a member of our recruitment team will be in touch.

People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process