Customer Service Advisor

Northwich

£24,800 per annum + Achievable KPI Bonus (£400-£600 per month)
Monday to Friday, 9:00am - 5:00pm
Full Time | Office Based

Customer Service Superstar Wanted!

Are you passionate about helping people and delivering exceptional customer service? We're looking for a friendly, enthusiastic, and motivated Customer Service Advisor to join our growing team in Middlewich.

This is a fantastic opportunity to work in a supportive environment where your hard work is recognised and rewarded through an achievable monthly KPI bonus scheme.

The Role

As a Customer Service Advisor, you'll be the first point of contact for customers, ensuring every interaction is professional, positive, and solution-focused.

Key Responsibilities:

• Handling customer enquiries via telephone and email
• Providing outstanding customer service at all times
• Resolving customer queries efficiently and professionally
• Building strong relationships with customers
• Updating customer records accurately
• Working collaboratively with colleagues to deliver the best customer experience

About You

We're looking for someone who:

• Has excellent communication and interpersonal skills
• Enjoys helping people and solving problems
• Can remain organised and focused in a busy environment
• Has a positive, can-do attitude
• Works well both independently and as part of a team
• Previous customer service experience in a retail, office or call centre setting is essential. 

What's in it for You?

Salary of £24,800 per annum
Achievable KPI bonus of £400-£600 per month
Monday to Friday working hours, 9:00am - 5:00pm
No weekends
Ongoing training and support
Career progression opportunities
Friendly and welcoming team environment

If you're looking for a role where you can make a real difference and be rewarded for your success, we'd love to hear from you.

Send your CV to: leanne@kpir.co.uk

Call: 01270 589943

INDCOM