Job Title: Global Account Director
Location: Schiphol, Netherlands
Salary: €Negotiable

An international market-leading organization is seeking a Global Account Director to lead the commercial management and strategic development of a major global customer account. The successful candidate will be responsible for driving revenue growth, profitability, customer satisfaction, and contractual performance across multiple countries and business units.

Key Responsibilities

• Develop and execute the global account strategy to support business growth and long-term customer partnerships.
• Manage senior stakeholder relationships, acting as the primary point of contact for executive-level customer engagement.
• Identify and drive new business opportunities, contract renewals, and account expansion initiatives.
• Lead commercial negotiations, pricing strategies, and contract management activities.
• Own account financial performance, including revenue, profitability, forecasting, and margin optimization.
• Ensure delivery of contractual commitments, service standards, and customer expectations.
• Collaborate with cross-functional teams across multiple regions to drive operational excellence and customer satisfaction.
• Manage commercial risks and opportunities while ensuring compliance with company governance processes.
• Lead, coach, and develop commercial teams to deliver high performance and continuous improvement.

Requirements

• Bachelor's degree in Business, Finance, Hospitality, Marketing, or a related field.
• 10+ years' experience in strategic account management, commercial leadership, or business development within aviation, hospitality, food service, travel, or other complex service industries.
• Proven experience managing large multinational or global customer accounts.
• Strong commercial and financial acumen, including P&L responsibility and contract management.
• Demonstrated success in complex negotiations and executive stakeholder management.
• Experience working within international matrix organizations.
• Excellent communication, leadership, and relationship-building skills.

Key Competencies

• Strategic Account Management
• Commercial Negotiation
• Financial & Business Acumen
• Executive Stakeholder Management
• Customer Relationship Leadership
• Cross-Functional Collaboration
• Leadership & Team Development
• Results Orientation
• Problem Solving & Decision Making
• Change & Performance Management

Job Title: Global Account Director
Location: Schiphol, Netherlands
Salary: €Negotiable

If you are interested in learning more about the position, please send your resume maria@corecruitment.com

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