KPI Recruiting Ltd
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Electrical Support Engineer (Permanent)

17 June by KPI Recruiting Ltd : Commercial

Job Location:
United Kingdom -England -North West England -Cheshire -Northwich
Salary:
£27,000 - £32,000/annum

Technical Support Engineer (Electronics)

Northwich
Full-time | Permanent
£28,000 – £32,000 per annum


About the Role

We are recruiting on behalf of a well-established engineering business that designs and manufactures specialist scientific and industrial instruments used worldwide.

They are seeking a Technical Support Engineer with strong electronics knowledge to provide expert support on their products. This role focuses on assisting customers with technical queries, fault-finding, and ensuring equipment performs to the highest standard.


Key Responsibilities

  • Provide technical support to customers via phone, email, and remote tools
  • Troubleshoot and diagnose issues with electronic instruments and circuit boards
  • Investigate and resolve hardware and software faults efficiently
  • Support customers with installation, operation, and maintenance queries
  • Carry out root cause analysis and recommend preventative solutions
  • Assist with testing and fault-finding on returned or in-house equipment
  • Maintain clear and accurate records within the support system
  • Work closely with engineering teams to improve product reliability and performance
  • Deliver basic guidance or training to customers when required

Requirements

  • Degree (or equivalent experience) in Electronics or a related discipline
  • Strong knowledge of analogue and digital electronics and circuit boards (essential)
  • Experience in fault finding, technical support, or electronics repair
  • Ability to diagnose issues at component and system level
  • Good communication skills, with the ability to explain technical issues clearly
  • Self-motivated and able to work independently

Benefits

  • 25 days holiday plus bank holidays
  • Christmas shutdown
  • Workplace pension scheme
  • Half-day finish on Fridays
  • Free on-site parking
  • Discounted gym membership (WorkFit programme)
  • Company social events

Apply Now

To apply, send your CV to leanne@kpir.co.uk
or call 01270 589943 to speak directly with Leanne for more information.

 

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