People Operations Adviser

We are seeking an experienced People Operations Adviser to join a busy People Services team, providing expert HR advice and operational support across a large, complex organisation. This is an excellent opportunity for a qualified HR professional who is confident managing employee relations, supporting organisational change, and coaching managers to deliver positive people outcomes.

Key responsibilities include:

• Advising and supporting managers on a wide range of employee relations matters, change management and organisational development activity

• Investigating and resolving complex HR cases in line with policy and employment legislation

• Coaching managers to achieve early and informal resolution of workplace issues where appropriate

• Supporting organisational change projects including TUPE transfers and redundancy processes

• Analysing HR data to identify trends, risks and opportunities for improvement

• Contributing to the development and delivery of learning sessions on employee relations topics

• Building effective working relationships with internal stakeholders and external partners

• Ensuring accurate maintenance of HR systems and case records

About you:

You will hold a CIPD qualification (or equivalent) with active professional membership and have strong knowledge of employment law and HR best practice. You will bring substantial experience of advising on complex employee relations issues within a large, unionised environment, alongside excellent communication, analytical and problem-solving skills.

You should be confident influencing senior stakeholders, handling sensitive situations with professionalism, and working independently in a fast-paced setting. Experience of supporting organisational change, job evaluation and formal HR processes is essential. Strong IT skills and a commitment to continuous professional development are also required.

This role requires a proactive, ethical and collaborative approach, with a focus on delivering high-quality people services and supporting a positive working culture.