This role is ideal for someone who:

• Enjoys talking to people
• Wants to learn professional communication skills
• Is motivated, reliable, and willing to improve

Your daily tasks will include:

• Making outbound phone calls using provided information.
• Speaking politely and professionally to people from different businesses.
• Learning how to ask clear, simple questions to understand their needs.
• Gaining confidence speaking on the phone over time.
• Understanding client needs by learning about the different services Active Workplace Group offers, listening carefully and passing helpful information to the team, and noticing when a potential opportunity might be suitable for the business.
• Writing clear notes after calls.
• Updating information accurately on the computer system.
• Following up when asked and keeping tasks organised.
• Working closely with the Business Development team.
• Asking questions when unsure and learning from feedback.
• Taking pride in being dependable and helpful.
• Minimum of 6 hours per week spent on apprenticeship work and training.