Housing & Public Protection Business Improvement Manager

Windsor & Maidenhead based

Interim 3–6 Months | Hybrid (1–2 days on site)

£39.99 Umbrella / £31.33 PAYE

We are seeking an experienced manager to lead business support, performance, and transformation activity within Housing and Public Protection.

Key Responsibilities

• Lead and manage the Housing and Public Protection Business Support Team, analysts, and Housing Complaints and Review Officer.
• Drive service improvement initiatives and oversee a range of transformation projects.
• Support the leadership, management, and delivery of Housing and Public Protection services.
• Act as a key member of the management team, providing strategic and operational support to the Assistant Director for Housing and Public Protection.
• Ensure effective performance management, service delivery, and continuous improvement across the function.
• Use data, insight, and analysis to support decision-making and service enhancement.

About You

• Proven experience in a business improvement, service improvement, transformation, or operational management role.
• Strong leadership experience managing teams within local government, housing, public protection, regulatory services, or a similar environment.
• Experience delivering change programmes and driving organisational improvement.
• Excellent stakeholder management and communication skills.
• Ability to operate strategically while maintaining oversight of day-to-day service delivery.
• Experience working within complex public sector environments is highly desirable.

To find out more information please contact Lily at Lilye@4recruitmentservices.com

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.