Order Processor

Location: Stone
Salary: £25,000 per annum
Hours: Monday - Friday, 9:00am - 5:00pm

The Opportunity

An exciting opportunity has arisen for an organised and detail-oriented Order Processor to join a well-established and growing business based in Stone.

This role is ideal for someone with previous experience in order processing, administration, and coordinating logistics who enjoys working in a fast-paced environment. You will play a key role in ensuring customer orders are processed accurately, deliveries are arranged efficiently, and excellent customer service is maintained at all times.

Key Responsibilities

• Review and process customer orders, ensuring all information is accurate and complete
• Verify order details and special instructions, including supplying accurate credit limit information internally
• Input order information onto internal systems and external haulier portals
• Coordinate with warehouses, transport providers, and other external partners to ensure smooth order fulfilment
• Monitor and track orders, providing customers with timely updates
• Resolve order-related queries and issues efficiently
• Maintain accurate stock records and inventory information
• Liaise with customers regarding order status and provide excellent customer service
• Ensure all documentation and records are maintained accurately and up to date

About You

To be successful in this role, you will have:

• Previous experience within order processing, office administration, or transport coordination
• Strong organisational skills and excellent attention to detail
• High standards of written communication and grammar
• Confidence using computer systems, ideally including Sage
• Excellent communication and interpersonal skills
• The ability to manage multiple tasks and prioritise workload effectively
• A proactive and problem-solving approach to work

If you are interested in this position please apply directly or email your CV over to MariaP@kpir.co.uk You can also call Maria on 01782712230 

INDCOM