Admin Assistant Apprentice @ Base Lettings Limited/ALB Group

Location: Archibald House, Cavendish Road, Carlton, Nottingham, NG4 3DZ

PLEASE NOTE: This position is for immediate start.

WHO are Base Lettings Limited?

The ALB group specializes in the conversion of residential and commercial properties throughout the UK, creating bespoke homes for the people of Britain. Their expertise is born from years of experience in assembling property investment opportunities and managing projects from acquisition to delivery. If you have an interest in property, working with them will give you the opportunity to gain wide-ranging, hands-on experience across multiple areas of expertise, including residential and commercial

WHAT will I get from working with Base Lettings Limited?

• EARN: £8 per hour, 37.5 hours per week
• EXPERIENCE- your hours: Monday to Friday 9am to 5pm.
• QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
• BENEFITS: Supportive, collaborative & fast paced work environment, learning & development opportunities, and exposure across a wide range of property disciplines.

WHAT will my DAY look like?

You will provide essential organisational and administrative support to the property management and lettings teams, ensuring the smooth day-to-day operation of the business. The role involves managing correspondence, maintaining accurate property and tenant records, coordinating appointments and inspections, and supporting compliance and documentation processes. Your daily tasks will include:

• Answering phone calls and responding to emails from landlords, tenants, and contractors.
• Updating property, tenant, and landlord records on the property management system.
• Assisting with tenancy administration, liaising with the local council and utility companies providing meter reads and tenancy info.
• Scheduling inspections, maintenance works, and contractor appointments.
• Logging maintenance requests and liaising with contractors to track progress and completion.
• Ensuring compliance documentation is up to date (e.g. gas safety certificates, EPCs, right-to-rent checks).
• Filing, scanning, and organising digital and physical documents.
• Assisting the property management and lettings teams with general office administration.
• Providing a professional and friendly first point of contact for visitors to the office.
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
• UK Residency – must have lived in the UK for at least 3 years
• Communication, team working & customer care.
• IT, admin & presentation skills.
• Organisation & attention to detail.

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://albgroup.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration