M365 Modern Workplace Expert

Warwickshire – Hybrid

£53,000 - £60,000

PLEASE NOTE: You must be eligible for SC Clearance for this role and you MUST be a Britsh citizen/ILR holder due to the type of clearance.

VIQU have partnered with a government authority based in Warwickshire who are looking to invest in their internal teams. They are looking for an experienced M365 Modern Workplace to manage and maintain their Modern Workplace environment whilst providing technical expertise and guidance to relevant stakeholders.

Key Responsibilities of the M365 Modern Workplace Expert:    

• Ensure compliance with legal and regulatory standards by implementing DLP, eDiscovery, and retention policies while maintaining up-to-date ITSM documentation.
• Manage SharePoint Online and Microsoft Teams, facilitating collaboration, document management, and seamless integration with Office 365 services.
• Monitor and troubleshoot service performance using tools like PowerShell and the Microsoft 365 admin centre, addressing connectivity and technical issues promptly.
• Diagnose and resolve user issues, including accounts, hardware, software, and system configurations, while delivering responsive and user-focused support.
• Apply ITIL best practices for consistent incident, problem, and change management, contributing to efficient service delivery.
• Drive process improvements by identifying recurring issues, proposing solutions, and sharing knowledge through training and documentation.
• Stay informed about industry trends and emerging technologies to enhance skills and improve workplace efficiency.

Key Requirements of the M365 Modern Workplace Expert:       

• Minimum of 3+ years experience working in Microsoft 365/O365 administration or support roles.
• Strong expertise in Microsoft products, including Exchange Online, SharePoint Online, Teams, Viva Engage, Power Platform, OneDrive for Business, and Azure Active Directory.
• Experience with Power Platform tools, such as PowerApps, Power Automate, and Power BI.
• Strong understanding of security principles and ITIL standards, with the ability to apply them effectively.
• Previous experience working with large user bases (2000+ users) and Managed Service Providers (desired)
• Skilled in managing customer interactions and leading business/technical discussions.
• Relevant certifications, including Microsoft Associate-level and product-specific certifications
• Educated to degree level or equivalent in a related field.

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Katie Dark on katie.dark@viqu.co.uk

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

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M365 Modern Workplace Expert

Warwickshire – Hybrid

£53,000 - £60,000